Balint Laszlo Email & Phone Number
Global Director of Operational Digital Transformation (AI Transformation and Automation Delivery) @ Getronics
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Balint Laszlo Location
- Budapest, HU
Balint Laszlo Work
- 2024 -now Global Director of Operational Digital Transformation (AI Transformation and Automation Delivery) @
- 2020 -now Country Head Hungary (Business Operations and Client Delivery Oversight) @
- 2018 -2024 Director Operations Hungary (Service Delivery, ITSM and Continuous Improvement) @
- 2013 -2018 Director Sales Support and Solutioning and Lead Architect (Presales, Solution Architecture and Pricing) @
- 2010 -2013 Service Desk Director (EMEA Operations, ITSM Transformation, ServiceNow) @
- 2009 -2010 Director EMEA Managed Service Centers (Multi-Site Delivery and Performance Management) @
- 2007 -2009 Manager Service Desk Hungary (Service Desk Build-out and Operational Scaling) @
- 2006 -2007 Contact Centre Site Manager (Service Delivery Operations) @
- 2004 -2007 Contact Centre Operations Manager (Team Leadership, KPI and SLA Delivery) @
- 2003 -2004 IT Helpdesk Team Leader (24x7 Support Operations) @
- 2002 -2003 IT Helpdesk Coordinator @
- 2001 -2001 Intern – Management Consulting (CRM, IT and IS Team) @
Balint Laszlo Education
- University of Lincoln
Bachelor's Degree (European Business Administration)
1997-2002 - Budapest University of Economics and Business
Bachelor’s Degree (International Economics)
1997-2002 - Bilingual Secondary Grammar School, Balatonalmádi 1992-1997
- Obuda University - John von Neumann Faculty of Informatics
Bachelor of Science - BS (Computer Science Engineering)
Balint Laszlo Skills
- Service Desk
- Outsourcing
- IT Service Management
- ITIL
- Service Delivery
- IT Operations
- Service Management
- IT Outsourcing
- Sla
- CRM
- Management
- IT Management
- Managed Services
- Process Management
- ITIL Certified
- Service Improvement
- Offshoring
- Incident Management
- Project Delivery
- Transition Management
- ITIL v3 Foundations Certified
- Problem Management
- Call Centers
- PRINCE2
- IT Strategy
- Service-Level Agreements (SLA)
- Customer Relationship Management Crm
- Information Technology
- Infrastructure
- Sales
- Recruitment
- Sales Support
- Team Management
- Support
- Hungarian
- Change Management
- Technical Support
- Project Management
- Service Level Agreements Sla
- EMEA
- Project Management Office Pmo
- Performance Management
- Service Level Agreements
- Customer Relationship Management
- Project Management Office
Balint Laszlo Summary
- Balint Laszlo, based in Budapest, HU, is currently a Global Director of Operational Digital Transformation (AI Transformation and Automation Delivery) at Getronics. Balint Laszlo brings experience from previous roles at Getronics. Balint Laszlo holds a 1997 - 2002 Bachelor's Degree in European Business Administration @ University of Lincoln. With a robust skill set that includes Service Desk, Outsourcing, IT Service Management, ITIL, Service Delivery and more. Balint Laszlo has 1 emails and 1 mobile phone numbers on RocketReach.
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