Bala Baskaran Email & Phone Number
Manager of Customer Success @ Dell Technologies
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Bala Baskaran Location
- Texas, United States
Bala Baskaran Work
- Manager of Customer Success @ (April 2020 - Present)
- Tools and Automation Group - Program Director @ (April 2008 - April 2020)
- Team Lead Manager @ (August 1999 - April 2008)
Bala Baskaran Education
- Amberton University
Master of Business Administration - MBA (Strategic Leadership)
2023-2025 - PSG College of Technology
Bachelor of Engineering (B.E.) (Electronics and Communications Engineering)
1995-1999
Bala Baskaran Skills
- AIOps
- Account Management
- Account Reconciliation
- Applied AI
- Applied Business Analytics
- Articulation
- Artificial Intelligence (AI)
- BMC Patrol
- BMC Remedy
- Business Analysis
- Business Case Development
- Business Case Preparation
- Business Development
- Business Strategy
- CMDB
- Clarity
- Coaching
- Communication
- Configuration Management
- Conflict Management
- Conflict Resolution
- Consulting
- Customer Advocacy
- Customer Experience
- Customer Retention
- Ethics for decision making
- Executive Leadership
- Global Delivery
- IT Asset Management
- IT Service Management
- ITIL
- Incident Management
- Invoicing
- Key Performance Indicators
- Leadership Theories
- Machine Learning
- Managing Virtual Teams
- Negotiation
- Negotiation Skills
- Oracle
- Organization Change
- Organizational Behavior
- Pre-sales
- Pre/Post Sales Engineers
- Presentations
- Program Management
- Project Management
- Release Management
- Requirements Analysis
- Research Methods
- SDLC
- Sales
- Service Delivery
- Service Management
- Software Development
- Software Development Life Cycle (SDLC)
- Software Project Management
- Solution Architecture
- Team Management
- Unix
- Unix Shell Scripting
- Vendor Management
Bala Baskaran Summary
- Bala Baskaran, based in Texas, United States, is currently a Manager of Customer Success at Dell Technologies. Bala Baskaran brings experience from previous roles at Wipro Limited and TCS. Bala Baskaran holds a 2023 - 2025 Master of Business Administration - MBA in Strategic Leadership @ Amberton University. With a robust skill set that includes AIOps, Account Management, Account Reconciliation, Applied AI, Applied Business Analytics and more. Bala Baskaran has 2 emails and 2 mobile phone numbers on RocketReach.
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