Business Analyst @ (September 2021 - December 2021)
Customer Success Manager and Marketing Automation Consultant @ (September 2019 - December 2021)
Marketing Manager and Copywriter @ (May 2018 - August 2019)
Social Media Intern @ (January 2018 - May 2018)
Digital Marketing Intern @ Center for Civic Innovation (September 2017 - December 2017)
Sales And Marketing Intern @ (May 2017 - August 2017)
Resident Assistant @ (July 2016 - July 2017)
Marketing And Development Intern @ Meals On Wheels (January 2017 - May 2017)
Hostess and Waitress @ (April 2013 - August 2014)
Bailey Thompson Education
Kennesaw State University - Michael J. Coles College of Business
Bachelor’s Degree (Marketing)
2014-2018
Bailey Thompson Skills
Account Expansion
Account Management
Administrative Assistance
Advertising
Analytical Skills
Attention to Detail
Big Data
Business Intelligence (BI)
Business Relations
Business Relationship Management
Business Reviews
Business-to-Business (B2B)
CRM Software
CSM
Calendaring
Client Accounts
Client Onboarding
Client Relations
Client Services
Communication
Computer Literacy
Consultative Selling
Content Marketing
Content Strategy
Copywriting
Cross-Functional Team Management
Cross-Selling
Cross-functional Collaborations
Customer Communication
Customer Data
Customer Engagement
Customer Experience
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer-Focused Service
De-escalation
Deals
Decision-Making
Digital Media
Emotional Intelligence
Engagement Management
Engagements
Engaging Content
English
Facebook
High Performance Teams
High degree of initiative
Hospitality Service
HubSpot
Human Interest
Interpersonal Skills
Key Metrics
Leadership
Management
Marketing
Microsoft Excel
Microsoft PowerPoint
Mock Interviews
Multitasking
Negotiation
New Business Development
Objection Handling (Sales)
Onboarding
Organization Skills
Performance Metrics
Personal Development
Presentations
Proactive Monitoring
Problem Solving
Process Management
Project Management
Public Speaking
Relationship Building
Relationship Development
Research
Retention Strategies
SaaS Development
Skilled Multi-tasker
Social Media
Social Media Marketing
Software Implementation
Software as a Service (SaaS)
Solution-oriented
Staff Training
Startups
Strategic Relationships
Subject Matter Experts
Teamwork
Technology Implementation
Time Management
Training
Training Programs
Upselling
Video
Working Experience
Written Communication
Bailey Thompson Summary
Bailey Thompson, based in Atlanta, GA, US, is currently a Senior Customer Success Manager at SkillBit (formerly MetaCTF). Bailey Thompson brings experience from previous roles at Typeform, Calendly and SugarCRM. Bailey Thompson holds a 2014 - 2018 Bachelor’s Degree in Marketing @ Kennesaw State University - Michael J. Coles College of Business. With a robust skill set that includes Account Expansion, Account Management, Administrative Assistance, Advertising, Analytical Skills and more. Bailey Thompson has 2 emails and 2 mobile phone numbers on RocketReach.
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