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Bagel Kam Location
London, GB
Bagel Kam Work
Head of CRM Consulting @ (June 2024 - Present)
Country Manager (UK) @ (March 2023 - Present)
Country Manager, Greater China (Hong Kong, Taiwan, China) @ (May 2021 - September 2024)
Customer Success, Regional Lead of Greater China (Hong Kong, China, Taiwan) @ (May 2017 - May 2021)
Growth @ (November 2024 - December 2025)
Customer Success Lead @ (January 2016 - January 2017)
Operations and Data Analyst @ (January 2013 - January 2016)
Human Resources Assistant @ (January 2012 - January 2013)
Bagel Kam Education
City University of Hong Kong
Bachelor of Business Administration (Hons) (International Business)
University of Technology Sydney
Exchange Program (International Marketing, Human Resources)
Bagel Kam Skills
Account Growth & Retention
Activation & Retention
Business Development
Business Strategy
CRM
CRM Strategy
Client Growth & Retention
Coaching
Content & Audience Growth
Cross-Functional Collaboration
Cross-Region Collaboration
Customer Lifecycle Management
Customer Retention
Customer Service
Customer Success
Customer Success Leadership
Data Analysis
Data Visualization
Digital Marketing
Ecommmerce
Email Marketing
Event Management
Go-to-Market Experimentation
Go-to-Market Strategy
Google Analytics
Japanese
Lead Generation
Leadership
Leadership Development
Lean / Six Sigma
Lifecycle Marketing
Management
Market Entry & Expansion
Marketing Strategy
Martech
Microsoft Excel
Microsoft Office
Organizational Development
P&L Management
Process Coordination
Process Improvement
Product-Led Growth
Project Management
Public Speaking
Python (Programming Language)
Regional Operations
Relationship Building
Retention & Loyalty Strategy
Revenue & P&L Ownership
SAP ERP
SQL
Sales
Sales Management
Salesforce Marketing Cloud
Salesforce Sales Cloud
Social Media
Stakeholder Management
Strategic Planning
Tableau
Talent Management
Team Development
Team Leadership
Team Management
Teamwork
Training
Personnel Management
Human Resources
Market Research
Microsoft Word
Marketing
Employee Relations
Recruiting
Analysis
Performance Management
Account Management
MailChimp
Microsoft PowerPoint
Social Media Marketing
Analytics
Bagel Kam Summary
Bagel Kam, based in London, GB, is currently a Head of CRM Consulting at Ematic Solutions. Bagel Kam brings experience from previous roles at Ematic Solutions and Leadsourcing. Bagel Kam holds a Bachelor of Business Administration (Hons) in International Business @ City University of Hong Kong. With a robust skill set that includes Account Growth & Retention, Activation & Retention, Business Development, Business Strategy, CRM and more. Bagel Kam has 2 emails and 1 mobile phone numbers on RocketReach.
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