b10hub Information

Rethink Commercial. b10 is a commercial transformation and intelligence company helping organisations improve how they attract, convert, serve and grow customers. Growth problems are often commercial systems problems. Disconnected CRM, marketing, sales, operations, automation, customer experience and commercial strategy create friction that slows growth, increases cost and makes scaling harder than it should be. We diagnose the commercial system, identify where performance is being lost, and rebuild the parts that need to change. Our work spans: • Commercial strategy and operating models • ICP, positioning and messaging • Marketing and demand generation • CRM and sales operations • Commercial and customer operations • Automation and AI • Digital infrastructure • Managed commercial services Our methodology is built around two proprietary systems: CTI — Commercial Transformation Index Commercial intelligence and diagnostic infrastructure used to benchmark the commercial system, identify friction and prioritise transformation. ACE — Autonomous Commercial Engine b10's transformation framework for designing, implementing and continuously improving connected commercial systems. We typically work with organisations that are scaling, experiencing commercial complexity, preparing for expansion, or know that their current systems are limiting performance. b10 does not stop at recommendations. We diagnose, design, implement and manage. From first click to recurring revenue. Rethink Commercial.