Aymen Ismail Email
Customer Services Director @ smart Europe GmbH
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Aymen Ismail Location
- Stuttgart, BW, DE
Aymen Ismail Work
- 2025 -now Customer Services Director @
- 2020 -2025 Head of Customer Engagement Solutions @
- 2023 -now Advisory Board Member @
- 2024 -2026 Director @
- 2016 -2020 Senior Business Consultant - Customer Journey and Customer Contact Center Product Management @
- 2015 -2015 Hub Manager - MEA Managing Director @ Confidential
- 2012 -2014 Chapter Chairperson and Regional Representative @
- 2014 -2014 Product Manager - Strategic Development Consultant @ UniFinancials Corporation
- 2012 -2014 Managing Director @ The Consultant - The Corporate Social Values Enablers
- 2012 -2012 Customer Experience Transformation Manager @ Contacts Plus
- 2011 -2012 Customer Experience Specialist @
- 2010 -2010 Coordinator - Sales Management and Customer Experience @
- 2009 -2010 Customer service assistant and Trainer - Call Center @
- 2008 -2008 Direct Sales Executive @
- 2006 -2007 Regional Customer Care Advisor @
- 2006 -2006 Customer Services and Tele-Marketing Executive @
- 2005 -2006 International accounts team leader @
- 2002 -2004 Senior International Accounts Representative @ Amecho Tech
Aymen Ismail Education
- Ain Shams University
BA (Mass-Com)
2003-2007 - Avans University of Applied Sciences
Bachelor (International Business & Managment)
2002-2004
Aymen Ismail Skills
- Leadership
- Customer Experience
- Development
- Team Building
- Customer Relations
- Employee Engagement
- Call Center
- MENA
- Training and Development
- Customer Retention
- Start Ups
- Customer Satisfaction
- Business Development
- Customer Loyalty Management
- Market Research
- Telecommunications
- Negotiation
- Relationship Management
- Team Management
- Team Leadership
- Process Improvement
- Customer Experience Improvement
- Innovation Management
- Strategic Planning
- Quality Assurance
- Strategy
- Organizational Development
- Sales Management
- Operations
- Management Consulting
- Blackberry
- Customer Experience Management
- Customer Management
- Marketing
- Business Process
- Cross Functional Team Leadership
- Training
- Change Management
- Employee Training
- Customer Service
- Has Errors
- Project Planning
- Great
- Business Process Improvement
- Customer Engagement
- Management
- Business Strategy
- Call Center Developer
- Project Management
- Coaching
- Product Development
- Process
- Marketing Strategy
- Crisis
- Summit
- Hub
- CRM
- Analysis
- Performance Management
- Sales
- Program Management
- Product Management
- International Business Consulting
- Global Business Management
- Global Program Development
Aymen Ismail Summary
- Aymen Ismail, based in Stuttgart, BW, DE, is currently a Customer Services Director at smart Europe GmbH. Aymen Ismail brings experience from previous roles at smart Europe GmbH, CCW Europe Digital, Customer Institute and Mercedes-Benz Customer Assistance Center Maastricht NV. Aymen Ismail holds a 2003 - 2007 BA in Mass-Com @ Ain Shams University. With a robust skill set that includes Leadership, Customer Experience, Development, Team Building, Customer Relations and more. Aymen Ismail has 1 emails on RocketReach.
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Top smart Europe GmbH Employees
Aymen Ismail
Customer Services Director
Stuttgart, BW, DE
Alberto Olivera
CEO smart España
Madrid, ES
Sarah Lamboj
CEO smart Austria
Vienna, AT
Ronald Ramak
CEO smart Netherlands
Amsterdam, NH, NL
David Browne
CEO - UK
United Kingdom
Hendrik Achenbach
CEO smart Sweden and Regional Director smart North Europe
Überlingen, BW, DE
Henry Wattel
CEO smart Belgium SRL
Brussels, BE
Martin Studemund
Head of Digital Marketing
Hamburg, HH, DE
Elias Klauser
CEO smart Switzerland
Zurich, Switzerland
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