2006 -2007 Front Desk Supervisor @ Sheraton Heliopolis
2005 -2006 Shift Leader @ Sheraton Heliopolis
2004 -2005 Front Desk Agent @ Sheraton Heliopolis
Ayman Ibrahim Education
Helwan University Cairo
Bachelor of Tourism and Hotels – (Hotels Management Section) (Hotels Management)
1999-2002
Ayman Ibrahim Skills
• Over 13 years of experience in customer service
• Focused, innovative, flexible and persuasive personality comfortable in manage
• Application of analysis and problem solving skills according to the needs of t
• Highly motivated and driven extrovert who is self-confident
• Ability to learn and adopt new technology
• Efficiency in taking decisions with an overview of risk factors
• Ability to generate prompt & accurate reports
• Able to work under tremendous pressure and meet deadlines with ease and effici
• Good inter-personal relations and communication skills
Front Office
Customer Service
Hotel Management
Rooms Division
Hotels
Training
Customer Satisfaction
Management
Budgets
Hospitality Industry
Human Resources
Payroll
Hospitality
Hospitality Management
Pre-opening
Flexible and Persuasive Personality Comfortable in Manage
Team Leadership
Innovative
Social Media
Public Speaking
Revenue Analysis
Highly Motivated and Driven Extrovert Who Is Self Confident
Ability to Learn and Adopt New Technology
Over 13 Years of Experience in Customer Service
Strategic Planning
Pre Opening
Project Management
Good Inter Personal Relations and Communication Skills
Efficiency in Taking Decisions With an Overview of Risk Factors
PowerPoint
Micros
Focused
Ability to Generate Prompt and Accurate Reports
SQL
Budgeting
Ayman Ibrahim Summary
Ayman Ibrahim, based in Cairo, Cairo Governorate, EG, is currently a Rooms Division Manager at Le Passage Cairo Hotel & Casino. Ayman Ibrahim brings experience from previous roles at Paradise Inn Group, Wyndham Grand Regency Doha and Grand Regency Hotel (Leading hotel of the world). Ayman Ibrahim holds a 1999 - 2002 Bachelor of Tourism and Hotels – (Hotels Management Section) in Hotels Management @ Helwan University Cairo. With a robust skill set that includes • Over 13 years of experience in customer service, • Focused, innovative, flexible and persuasive personality comfortable in manage, • Application of analysis and problem solving skills according to the needs of t, • Highly motivated and driven extrovert who is self-confident, • Ability to learn and adopt new technology and more. Ayman Ibrahim has 1 emails on RocketReach.
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