Ayan Datta Email

Team Lead @ RXO, Inc.

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Ayan Datta Location

Mumbai, MH, IN

Ayan Datta Work

Mentor @ Teleperformance Ltd. (June 2025 - Present)
Team Lead @ (May 2022 - Present)
Application Support Team Lead @ (July 2021 - Present)
Lead Software Engineer @ (November 2022 - May 2023)
Software Engineering Team Lead @ XPO logistics(RXO) (July 2021 - July 2024)
Technical Support Team Lead @ RXO (Previously XPO Logistics) (July 2021 - July 2024)
Team Lead @ (January 2022 - November 2022)
Operations Team Lead @ (July 2021 - January 2022)
Dpms-support specialist @ Carestream Dental (January 2020 - March 2021)
Support Specialist @ Carestream Dental LLC (APAC) (January 2020 - February 2021)
Customer Coordinator @ (November 2015 - June 2020)
Lead Customer Coordinator @ (November 2015 - June 2017)
Service Desk Analyst @ (January 2018 - December 2019)
Network Support Engineer @ (December 2017 - December 2019)
System Administrator @ (September 2017 - January 2018)
Technical Support Engineer @ Datamatics (May 2014 - July 2015)
Technical Support Engineer @ DataMatics Financial Services (July 2013 - June 2015)
Customer Support Executive @ (October 2013 - April 2014)

Ayan Datta Education

Auckland University of Technology
Postgraduate Degree (Computer Science)
2015-2017
University of Mumbai
B. Sc (IT) (Information Technology)
2009-2012
Lords Universal College
Bachelor of Science
Mumbai University
Bachelor of Science

Ayan Datta Skills

Account Management
Active Directory
Amazon VPC
Analysis
Analytical Skills
Application Support
BMC Remedy
BMC Remedy Ticketing System
Backup & Recovery Systems
Business Analysis
Business Development
C++
Call Routing
Client Issue Resolution
Client Services Management
Cloud Administration
Communication
Complaint Management
Computer-Aided Design (CAD)
Cross-functional Coordination
Customer Analysis
Customer Engagement
Customer Experience Design
Customer Satisfaction
Customer Service Management
Customer Support
Data Analysis
Data Warehousing
Databases
DevOps
Document Preparation
E-payments
Escalation Resolution
Field Service Engineering
Financial Analysis
HTML
IT Infrastructure Management
IT Management
IT Operations
ITIL
ITIL Certified
ITIL Service Design
Identity and Access Management (IAM)
Incident Management
Information Technology
Infrastructure
Infrastructure Management
Interactive Voice Response (IVR)
Issue Management
JSON
Java
JavaScript
Jira Align
L1 and L2 Support
LINQ to SQL
Leadership
Leading Development Teams
Management
Microsoft Azure
Microsoft Office
Microsoft Outlook
Monitoring Performance
My- sql , oracle 11 g, advanced sql
Node.js
Operations Management
Oracle Database
Oracle RAC
PL/SQL
Performance Metrics
Performance Monitoring
Process Monitoring
Project Management
Project Planning
REST APIs
Regulatory Compliance
Reporting & Analysis
SQL
SQL 2008
Sales Tracking
Scheduling Management
Scrum
Service Desk
Service Desk Management
ServiceNow
Software Development
Streamlining Process
Subnetting
System Administration
System Infrastructure
Team Building
Team Leadership
Team Management
Technical Project Leadership
Technical Support
Terraform
Troubleshooting
Voice over IP (VoIP)
Web Development
Windows

Ayan Datta Summary

Ayan Datta, based in Mumbai, MH, IN, is currently a Team Lead at RXO, Inc.. Ayan Datta brings experience from previous roles at Teleperformance Ltd., RXO, Inc. and XPO logistics(RXO). Ayan Datta holds a 2015 - 2017 Postgraduate Degree in Computer Science @ Auckland University of Technology. With a robust skill set that includes Account Management, Active Directory, Amazon VPC, Analysis, Analytical Skills and more. Ayan Datta has 1 emails on RocketReach.