Axel Mora Email & Phone Number
Senior Zendesk Engineer @ TELUS Technology
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Axel Mora Location
- Los Angeles, CA, US
Axel Mora Work
- Senior Zendesk Engineer @ (April 2026 - Present)
- Co-Founder and Principal Consultant @ JBAM Inc. (July 2025 - Present)
- Contact Center Systems Administrator @ (September 2025 - April 2026)
- Zendesk Administrator @ (December 2024 - July 2025)
- Implementations Consultant at GoEnvoy @ (August 2021 - July 2024)
- CX Systems Administrator @ (April 2021 - August 2021)
- CX Project Manager @ (October 2018 - April 2021)
- Project Coordinator @ (October 2017 - October 2018)
- Account Manager @ (March 2017 - October 2017)
- Account Manager @ (August 2016 - March 2017)
- Sales Solution Specialist @ (August 2011 - April 2016)
- Home Appliance Salesman @ Sears Roebuck Co. (June 2010 - August 2010)
- Assistant Librarian for the gender studies library @ UCSB Davidson Library (June 2010 - August 2010)
- Customer Care Specialist @ Sears Roebuck Co. (November 2006 - September 2007)
Axel Mora Education
- UC Santa Barbara
B.A. (Chicano Studies)
2007-2011
Axel Mora Skills
- AI Agents
- Account Management
- Advertising
- Agentic AI Development
- Agentic Workflows
- Agile Project Management
- Application Programming Interfaces (API)
- Artificial Intelligence (AI)
- Brand Management
- Business Development
- Business Strategy
- Communication
- Consulting
- Contact Centers
- Creative Writing
- Customer Relationship Management (CRM)
- Customer Satisfaction (CSAT)
- Customer Service Management
- Customer Service Representatives
- Data Entry
- Editing
- English
- Event Planning
- Excel
- Fundraising
- IT Automation
- JIRA
- KPI Reporting
- Leadership
- Learning Management Systems
- Management
- Marketing
- Microsoft Excel
- Multiple Project Coordination
- Organizational Leadership
- Outbound Sales
- Outlook
- PowerPoint
- Project Leadership
- Project Management
- Project Management Software
- Public Speaking
- Request for Proposal (RFP)
- Research
- Sales
- Scopes Of Work
- Small Business Marketing
- Social Media
- Social Media Marketing
- Social Networking
- Software Deployment
- Software Implementation
- Software Installation
- Software Procurement
- Software Project Management
- Software Quality Assurance
- Software as a Service (SaaS)
- Spanish
- Spreadsheets
- Strategic Consulting
- Strategic Planning
- Strategy
- System Administration
- Teaching
- Team Building
- Teamwork
- Time Management
- Word
- Workforce Management
- Writing
- Zendesk
- Zendesk Customer Service Software
- call center
- custom branding
Axel Mora Summary
- Axel Mora, based in Los Angeles, CA, US, is currently a Senior Zendesk Engineer at TELUS Digital. Axel Mora brings experience from previous roles at JBAM Inc., Vida Health, Benjamin and GoEnvoy.co. Axel Mora holds a 2007 - 2011 B.A. in Chicano Studies @ UC Santa Barbara. With a robust skill set that includes AI Agents, Account Management, Advertising, Agentic AI Development, Agentic Workflows and more. Axel Mora has 2 emails and 2 mobile phone numbers on RocketReach.
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