Awaken is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI—so your team can do their best work. Our software has been designed and created by seasoned customer service professionals, so you not only get a technically excellent solution but one that has been built from the ground up by Contact Centre experts. Our cloud-based software solutions deliver actionable intelligence to improve customer experience. While purpose-built for the Contact Centre, our software is equally at home in any business that services high volumes of consumers via voice and digital channels, like Help Desks and inside sales teams.
| Website | https://capacity.com/ |
| Revenue | $24.2 million |
| Employees | 10 (2 on RocketReach) |
| Phone | +44 20 7078 7518 |
| Technologies | |
| Industry | IT Services and IT Consulting |
| Keywords | Cx Improvement, Customer Experience Transformation, Customer Journey Analytics, Data Driven Insights, Customer Engagement, Actionable Intelligence, Digital Transformation, Business Analytics Software, Customer Success Platform, Strategic Insights, Customer Analytics Platform, Business Intelligence Tools, Marketing Analytics, Predictive Analytics, Decision Support Systems, Software Analytics, Sales Analytics, Reporting Dashboard, Data Visualization, Data Analysis |
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The Awaken Intelligence annual revenue was $24.2 million in 2026.
2 people are employed at Awaken Intelligence.
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