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Avinash Mathur Location
Dubai, AE
Avinash Mathur Work
Senior Service Delivery Manager @ (March 2026 - Present)
Senior Service Delivery Manager @ (November 2025 - March 2026)
Senior Service Delivery Manager @ (November 2022 - November 2025)
Group Service Delivery Manager @ (February 2011 - November 2022)
Service Delivery Manager - GRC, ITSM @ (June 2018 - November 2021)
Senior ITSM Practioner @ (April 2013 - April 2018)
Senior ITSM and Quality Consultant @ (February 2011 - April 2013)
ITSM Manager @ (January 2009 - February 2011)
Support Team Lead @ (January 2007 - January 2009)
Senior Technical Support Officer @ (March 2006 - December 2006)
Avinash Mathur Education
Visvesvaraya Technological University
BE (Computer Science)
2001-2005
Maheshwari Public School 1998-1999
St. Paul's jodhpur
LKG (X)
1984-1998
Avinash Mathur Skills
Agile Methodologies
Analytical Skills
Artificial Intelligence (AI)
Business Analysis
Business Continuity
Business Development
Business Strategy
CMMI
Change Management
Coaching
Communication
Complex Project Management
Cross-functional Team Leadership
Customer Escalation Management
Disaster Recovery
Escalation Resolution
Escalations Management
Global Delivery
ISO 20000
IT Management
IT Operations
IT Procurement
IT Service Delivery
IT Service Management
IT Services
IT Strategy
ITIL
Incident Management
Information Technology
Infrastructure
Integration
Internal Audit
Management
Managing Large Scale Projects
Microsoft Power BI
Oral Communication
PMP
People Management
Problem Management
Process Consulting
Process Improvement
Procurement Contracts
Program Management
Project Management
Quality Assurance
Release Management
Requirements Analysis
Requirements Gathering
SDLC
SLA
Service Delivery
Service Desk
Service Management
Service-Level Agreements (SLA)
Six Sigma
Software Project Management
Software as a Service (SaaS)
Solution Architecture
Stakeholder Management
Strategic Project Management
System Deployment
Team Management
Third-Party Vendor Management
Transition Management
Vendor Contracts
Vendor Management
Vendor Relations
Avinash Mathur Summary
Avinash Mathur, based in Dubai, AE, is currently a Senior Service Delivery Manager at Dell Technologies. Avinash Mathur brings experience from previous roles at Origen Technology, Cognizant and Tech Mahindra. Avinash Mathur holds a 2001 - 2005 BE in Computer Science @ Visvesvaraya Technological University. With a robust skill set that includes Agile Methodologies, Analytical Skills, Artificial Intelligence (AI), Business Analysis, Business Continuity and more. Avinash Mathur has 3 emails and 2 mobile phone numbers on RocketReach.
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