Avertech Information

Cloud-based Enterprise-Level Contact Center providing Software Support, Social Media Engagement, Ecommerce Transactions, and Traditional IT Help Desk Support. Avertech’s support scenarios span overflow only, after-hours only, tier 1, 2, 3 or specialized multi-level customer engagements, as well as full-outsource solutions. Avertech is the only Workday Partner specializing in “Go-Live Ready” and post implementation support. Workday (NYSE – WDAY) is the leader in Cloud-Based Enterprise software offering HMC, Payroll and Financials. Our Workday expertise includes: • Human Capital Management and Deployment • Avertech Cloud Ready 365. Avertech’s live, 365-day/year U.S-based Hotline is coupled with Update Testing/Readiness. • Designed specifically for Workday implementation go-live, Avertech's Go-Live Ready! supports complete End-User Hotline for both Manager Self Service and Employee Self Service users with a US-based Hotline.