Austin Stern Email
Application Support Specialist @ Xenegrade
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Austin Stern Location
- Ellijay, GA, US
Austin Stern Work
- Application Support Specialist @ (January 2014 - Present)
- Rehab Aide @ Johns Hopkins All Children's Hospital (January 2010 - January 2014)
Austin Stern Education
- St. Petersburg College
Computer Information Technology
2017
Austin Stern Skills
- Application Support
- Asana
- Client Onboarding & Configuration Support
- Customer Support
- HTML
- Kayako
- Knowledge Base & Documentation Updates
- Knowledge Management
- Reporting
- SaaS & End-User Support
- Simple Mail Transfer Protocol (SMTP)
- Software & Release Testing
- Software Testing
- Software as a Service (SaaS)
- Strong Customer Service & Communication
- Technical Documentation
- Technical Support
- Ticketing & Case Management (Kayako)
- Troubleshooting
- Troubleshooting & Issue Escalation
Austin Stern Summary
- Austin Stern, based in Ellijay, GA, US, is currently a Application Support Specialist at Xenegrade. Austin Stern brings experience from previous roles at Johns Hopkins All Children's Hospital. Austin Stern holds a Computer Information Technology @ St. Petersburg College. With a robust skill set that includes Application Support, Asana, Client Onboarding & Configuration Support, Customer Support, HTML and more.
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