Austin Rutherford Email & Phone Number
Executive Director CX Insights, Analytics, and Data @ USAA
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Austin Rutherford Location
- Huntersville, NC, US
Austin Rutherford Work
- Executive Director CX Insights, Analytics, and Data @ (May 2026 - Present)
- Fraud Prevention Advanced Analytics and Insights @ (August 2024 - May 2026)
- Adjunct Professor of Business | Business Analytics @ (November 2024 - Present)
- Director Consumer Insights @ (June 2021 - August 2024)
- Advanced Business Analytics Product Owner @ (December 2019 - June 2021)
- Adjunct Professor Of Business @ UNC Charlotte Belk College of Business (November 2021 - May 2022)
- Insights Analyst @ (July 2018 - December 2019)
- Research Program Manager @ (October 2014 - June 2018)
- Intelligence Analyst @ (April 2009 - January 2014)
Austin Rutherford Education
- University of North Carolina at Charlotte
Doctorate (Business Adminstration)
2018-2021 - Georgetown University
Master's degree (Project Management)
2017-2018 - Wayland Baptist University - Hawaii
Bachelor of Applied Science (B.A.Sc.) (Applied Linguistics)
2015-2016 - Defense Language Institute Foreign Language Center
Associate's degree (Korean Studies)
2010-2011
Austin Rutherford Skills
- Analytical Skills
- Analytics
- Business Analytics
- Business Intelligence (BI)
- Business Process Analysis
- Business Process Improvement
- Business Transformation
- Celonis
- Communication
- Creativity and Innovation
- Cross-functional Team Leadership
- Curriculum Development
- Customer Experience
- Customer Experience Management
- Customer Insight
- Customer Journeys
- Data Analysis
- Design Research
- Digital Strategy
- Ethnography
- Facilitation
- Fraud Prevention
- Information Technology
- Innovation Development
- Intelligence Analysis
- Interviewing
- Investigation
- Korean
- Leadership
- Management
- Market Research
- Natural Language Processing (NLP)
- Operational Excellence
- Predictive Analytics
- Product Management
- Project Management
- Public Speaking
- Qualitative & Quantitative Research Methodologies
- Qualitative Research
- Qualtrics
- Quantitative Research
- Quantum Computing
- Research
- SAS (Software)
- Service Design
- Storytelling
- Strategic Communications
- Strategic Partnerships
- Strategic Thinking
- Strategy
- Tableau
- Teaching
- Team Building
- Team Leadership
- Text Analytics
- Transformational Leadership
- University Teaching
- Voice of the Customer
- Voice of the Customer Analysis
- advanced analytics
Austin Rutherford Summary
- Austin Rutherford, based in Huntersville, NC, US, is currently a Executive Director CX Insights, Analytics, and Data at USAA. Austin Rutherford brings experience from previous roles at USAA, University of North Carolina at Charlotte and Ally. Austin Rutherford holds a 2018 - 2021 Doctorate in Business Adminstration @ University of North Carolina at Charlotte. With a robust skill set that includes Analytical Skills, Analytics, Business Analytics, Business Intelligence (BI), Business Process Analysis and more. Austin Rutherford has 4 emails and 4 mobile phone numbers on RocketReach.
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