Austen Knowles Email & Phone Number
Director, IT Customer Support @ Mycelium Software
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Austen Knowles Location
- Florida, United States
Austen Knowles Work
- 2025 -now Director, IT Customer Support @
- 2023 -2026 Product Owner @
- 2022 -2023 Solutions Manager @
- 2021 -2022 Product Delivery Manager @
- 2020 -2022 Digital QA Engineer @
- 2018 -2020 QA Analyst @
Austen Knowles Education
- Florida State University
Bachelor's degree (Criminology)
2011-2015
Austen Knowles Skills
- Document Management
- Salesforce Sales Cloud
- Oracle MWM
- Oracle CCB
- Maximo
- Software Quality Assurance
- Customer Relationship Management (CRM)
- Oracle CPQ
- Software Development Life Cycle (SDLC)
- Agile Methodologies
- Quality Assurance
- Writing
- Analytical Skills
- Microsoft Office
- Jira
- Microsoft Dynamics CRM
- Easily Adaptable
- Customer Service
- Organizational & Writing Skills
- Flexible Approach
- Wrike
- SQL
- Software Quality
- Microsoft Dynamics
- BRD
- FRD
- Software Documentation
- Test Planning
- Test Cases
- Test Scripts
- End-to-end Testing
- ArcGIS
- Microsoft CRM
- ServiceNow
- Microsoft Teams
- Agile & Waterfall Methodologies
- User Documentation
- Materials Review
- Root Cause Analysis
- Defect Monitoring
- Process Change Documentation
- Job Requirement Analysis
- Pre-Release Test Scheduling
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
- Microsoft SQL Server
- Customer Relationship Management
- Agile Testing
- Regression Testing
Austen Knowles Summary
- Austen Knowles, based in Florida, United States, is currently a Director, IT Customer Support at Mycelium Software. Austen Knowles brings experience from previous roles at Mycelium Software and Waste Management. Austen Knowles holds a 2011 - 2015 Bachelor's degree in Criminology @ Florida State University. With a robust skill set that includes Document Management, Salesforce Sales Cloud, Oracle MWM, Oracle CCB, Maximo and more. Austen Knowles has 1 emails and 1 mobile phone numbers on RocketReach.
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