Aurélien Saint-Michel Email & Phone Number
COO - Head of Operations and Customer Experience @ Officéo
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Aurélien Saint-Michel Location
- Paris, FR
Aurélien Saint-Michel Work
- 2025 -now COO - Head of Operations and Customer Experience @
- 2022 -2025 Head of CRM Projects @
- 2022 -2022 Senior Customer Success Operations and CRM Manager @
- 2021 -2022 Business Analyst – User Care, Payments and Fraud @
- 2017 -2021 Customer Success and Customer Operations Manager @
Aurélien Saint-Michel Education
- MBA ESG
Master of Business Administration (MBA) - BAC +5 (Commerce international - Responsable des marchés internationaux)
2016-2017
Aurélien Saint-Michel Skills
- Animation de réunions
- Suivi de projets
- Prestation de service
- Gestion des talents
- Intégration des nouveaux employés
- Gestion d’équipe
- Hubspot
- SAP BusinessObjects
- Satisfaction du client
- Communication
- Logiciel en tant que Service (SaaS)
- Gestion de la relation client (CRM)
- Gestion de projet
- Stratégie
- Commerce international
- Développement commercial
- Project Management
- Microsoft Word
- PowerPoint
- Microsoft Office
- Microsoft Excel
- Mac
- Microsoft PowerPoint
- Salesforce.com
- Management
- Négociations
- Service client
- Travail d'équipe
- Français
- Espagnol
- Anglais
- Net Promoter Score
- Survey Monkey
- Pardot
- Fidélité des clients
- Customer loyalty
- Gainsight
- Gainsight Administrator
Aurélien Saint-Michel Summary
- Aurélien Saint-Michel, based in Paris, FR, is currently a COO - Head of Operations and Customer Experience at Officéo. Aurélien Saint-Michel brings experience from previous roles at Copernic, Agicap, Rakuten France and Kyriba. Aurélien Saint-Michel holds a 2016 - 2017 Master of Business Administration (MBA) - BAC +5 in Commerce international - Responsable des marchés internationaux @ MBA ESG. With a robust skill set that includes Animation de réunions, Suivi de projets, Prestation de service, Gestion des talents, Intégration des nouveaux employés and more. Aurélien Saint-Michel has 2 emails and 1 mobile phone numbers on RocketReach.
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