Augutech Information

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Augutech is a leading provider of cloud-based CX Technology software for the Call Center Industry. With over 18 years of industry leadership, we deliver highly customizable solutions that successfully manage over one billion customer interactions annually. Our comprehensive CRM applications, robust Predictive Dialing platform, and fully integrated Call Recording & Redaction solutions are highly flexible and designed to optimize the customer experience. At AuguTech, we are committed to providing cutting-edge technology that meets the evolving needs of our clients. Key features include: Accelerated predictive dialing & automatic call distribution, omnichannel CX, enhanced IVR & intelligent agent routing capabilities, custom integrations using advanced API protocols, comprehensive reporting metrics, full call recording capabilities including PCI-compliant call redaction, real-time conversational analytics, and their award-winning customer service experience.

Website	http://www.augutech.io
Employees	7 (3 on RocketReach)
Founded	2009
Address	777 Brickell Ave Suite 500, Miami, Florida 33131, US
Phone	+1 800-777-2714
Technologies	JavaScript , HTML , Twitter +6 more (view full list)
Industry	Telephone Call Centers
Keywords	Call Center Technology, Cloud Based Software, Customer Interaction Management, Customer Experience Platform, Call Center Software, Customizable Software Solutions, Contact Center Technology, Cloud Contact Center, Customer Service Software, Customer Engagement Platform, Omnichannel Customer Experience, Customer Support Software, Customer Relationship Management, Call Center Automation, Business Process Automation, Customer Analytics Platform, Interactive Voice Response, Predictive Analytics Software
Competitors	Alteryx, CleverTap, Analytic Partners, Adform, Chartbeat, Adeptia, 33Across Inc., AdRoll, BlueVenn, FlightRecorder, Inc. (Acquired by Clicktale) +44 more (view full list)