Augustus Amul Email & Phone Number
Director, Client Success Management @ Star Telecom
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Augustus Amul Location
- Toronto, ON, CA
Augustus Amul Work
- 2024 -now Director, Client Success Management @
- 2021 -2024 Client Success @
- 2021 -2024 Client Success @
- 2019 -2020 Senior Manager, Systems and Performance Insights @
- 2014 -2019 Senior Manager, Quality Assurance @
- 2010 -2014 Manager, Compliance Programs, Reporting and Analytics @
- 2010 -2010 Manager, QA Programs and Change Management @
- 2009 -2010 Manager, Quality Assurance - National Customer Care @
- 2007 -2009 Manager, Quality Assurance - National Technical Service Delivery @
- 2006 -2007 Team Manager, Rogers Home Phone Switch Technical Support @
- 2006 -2006 Team Manager, Rogers Home Phone Cable Technical Support @
- 2005 -2006 Team Manager, Rogers Hi-Speed Internet Technical Support @
- 2004 -2005 Quality Assurance Analyst, Customer Care @
- 2002 -2004 Technical Support Consultant, Rogers Hi-Speed Internet @
- 2010 -2020 Owner and Principal Photographer @ A Perfect Picture Photography
Augustus Amul Education
- Rogers Communications
Course Completion
2015-2019 - Rogers Communications
Certification (Managing Matters)
2008-2008 - Sheridan College
Diploma (Computer Programming Program)
1999-2002 - Sheridan College
Diploma (Computer Systems Analyst Program)
1998-2002 - Toast Masters International
Public Speaking
Augustus Amul Skills
- Analytics
- Avaya
- Business Process Improvement
- Call Center
- Call Centers
- Change Management
- Coaching
- Customer Experience
- Customer Retention
- Customer Service
- Leadership
- Management
- Workforce Management
- Wireless
- Performance Management
- Photography
- Program Management
- Project Management
- Quality Assurance
- Switches
- Team Leadership
- Telecommunications
- Training
- Vendor Management
- Contact Centers
- Technical Support
- Troubleshooting
- Avaya Technologies
- Wireless Technologies
- Avaya Products
Augustus Amul Summary
- Augustus Amul, based in Toronto, ON, CA, is currently a Director, Client Success Management at Star Telecom. Augustus Amul brings experience from previous roles at Star Telecom, NuVoxx Communications Ltd. and Rogers Communications. Augustus Amul holds a 2015 - 2019 Course Completion @ Rogers Communications. With a robust skill set that includes Analytics, Avaya, Business Process Improvement, Call Center, Call Centers and more. Augustus Amul has 2 emails on RocketReach.
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