Leadership Development Advisor @ (December 2021 - January 2023)
Senior Quality Manager - Patient and Client Services @ (November 2019 - December 2021)
Specialty Pharmacy Accreditation Leader @ (May 2017 - November 2019)
Global Project Manager @ (January 2015 - January 2017)
Senior Compliance Manager @ (January 2014 - January 2015)
Quality and Training Director @ (January 2011 - January 2014)
Operations Manager @ (January 2009 - January 2011)
Augustine Gonzales Education
University of Phoenix
Bachelor's degree (Business Administration, Management and Operations)
Augustine Gonzales Skills
Leadership
Customer Experience
Collaborative Problem Solving
Team Building
Training and Development
Strong Business Acumen
Customer Satisfaction
Business Analysis
Team Management
Team Leadership
Strategic Planning
Strategy
Performance Management
Emotional Intelligence
Operations Management
Contact Centers
Leadership Development
Cross Functional Team Leadership
Training
Time Management
Employee Training
Customer Service
Onboarding
Project Planning
Business Process Improvement
Business Strategy
Operational Excellence
Management
Project Management
Project Team Management
Staff Development
Strategic Communications
Coaching
Key Performance Indicators
Hiring
Augustine Gonzales Summary
Augustine Gonzales, based in Phoenix, AZ, US, is currently a Senior Operations Manager - Evernorth Federal Services at Express Scripts by Evernorth. Augustine Gonzales brings experience from previous roles at Evernorth Health Services, Accredo - An Express Scripts Company and Cigna. Augustine Gonzales holds a Bachelor's degree in Business Administration, Management and Operations @ University of Phoenix. With a robust skill set that includes Leadership, Customer Experience, Collaborative Problem Solving, Team Building, Training and Development and more. Augustine Gonzales has 3 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Augustine Gonzales?
Find contact details for 700 million professionals.