Audrey Rustin Email
Head: Customer Insights and Escalations @ Alexforbes
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Audrey Rustin Location
- Johannesburg, GP, ZA
Audrey Rustin Work
- 2018 -now Head: Customer Insights and Escalations @
- 2016 -2018 Group Senior Complaints Manager @
- 2015 -2016 Manager: Client Experience @
- 2013 -2015 Complaints Manager @
- 2008 -2013 Complaints Resolution Officer @
- 1994 -2007 Assistant Ombudsman @ Ombudsman for Long-term Insurance
Audrey Rustin Education
- UNISA Centre for Business Management
IISA Programme in Life Insurance Servicing
2006-2007 - IISA
Intermediate Certificate in Business Studies (Life assurance 2)
2003-2003 - Insurance Institute of South African (IISA)
Certificate of Proficiency (Life assurance 1)
2001-2001
Audrey Rustin Skills
- Life Insurance
- Mediation
- Adjudication
- Dispute Resolution
- Claims Resolution
- Risk idenitification
- Compliance breach identification
- Conciliation
- Insurance
- Claim
- Risk Management
- Customer Service
- Financial Risk
- Business Analysis
- Banking
- Strategic Planning
- Coaching
- Negotiation
- Claims Management
- Brokers
- Change Management
- Policy
- Project Management
- Pension Funds
- Management
- Marketing
- Training
- Microsoft Office
- Pension Administration
- Photoshop
- Research
- Complaints Management
- Leadership Development
- Client Experience
Audrey Rustin Summary
- Audrey Rustin, based in Johannesburg, GP, ZA, is currently a Head: Customer Insights and Escalations at Alexforbes. Audrey Rustin brings experience from previous roles at Alexander Forbes and Nedbank. Audrey Rustin holds a 2006 - 2007 IISA Programme in Life Insurance Servicing @ UNISA Centre for Business Management. With a robust skill set that includes Life Insurance, Mediation, Adjudication, Dispute Resolution, Claims Resolution and more. Audrey Rustin has 1 emails on RocketReach.
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