Aucera is the most tenured privately-held contact center in the world, delivering more than 100 million experiences a year across a global footprint that includes both nearshore and offshore locations. Our thousands of passionate employees support a broad range of Fortune 500 consumer brands, providing Customer Experience Management services and innovative technology solutions across a variety of channels that include phone, email, chat and social media.
| Website | https://aucera.com |
| Revenue | $1 billion |
| Employees | 339 (154 on RocketReach) |
| Address | 960 MacArthur Blvd, Mahwah, New Jersey 07430, US |
| Industry | Outsourcing and Offshoring Consulting |
| Keywords | Contact Center, Customer Service, Outsourcing, Call Center, Customer Support, Business Process Outsourcing, Global Services, Omnichannel, Customer Experience, Nearshore, Offshore, Customer Care, Technical Support, Help Desk, Contact Center Solutions, Customer Interaction, Global Contact Center, Call Center Outsourcing, Customer Relationship Management, Contact Center Technology |
| Competitors | Saatva, Purple, Casper, Zinus, Puffy, Brooklyn Bedding, Leesa Sleep, Helix, Bear Mattress, airweave +28 more (view full list) |
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Aucera Questions
The Aucera annual revenue was $1 billion in 2026.
Jeff Stewart is the Vice President of Client Success of Aucera.
154 people are employed at Aucera.
Aucera is based in Mahwah, New Jersey.
Top Aucera Employees
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Jeff Stewart
Vice President of Client Success at Aucera
Knoxville, TN, US25+ -
Frank Conway
Vice President at Aucera
Franklin Lakes, NJ, US25+ -
Dee Booth
Chief Information Security Officer at Aucera
Mahwah, NJ, US5+5+ -
Mark Vales
Director of Operations at Aucera
Oak Brook, IL, US25+ -
Colleen Swanzey
Marketing Director at Aucera
Fair Lawn, NJ, US13 -
Angela Ligue
Account Operations Manager at Aucera
Oak Brook, IL, US35+ -
Sabah Ahmed
Sales and Support Specialist at Aucera
Chicago, IL, US22 -
Deidtra Reid
Talent Acquisition Manager at Aucera
Knoxville, TN, US24 -
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Matthew Mood
Sr. Project Manager at Aucera
Mahwah, NJ, US35+
