ATG-IT Information

At ATG we aim to take away the headache of IT so you can focus on growing your business. After supporting businesses for 30 years, we take time to understand how you work, how you use technology, your processes and we make business recommendations to ensure technology helps you to succeed. We work proactively to ensure technology is always supporting your business, and we react fast to any problems when they occur. We focus on the security and availability of your data. We’re committed to ensuring you’re protected against cyber-crime, and we recommend and implement robust backup and disaster recovery solutions. Keeping our clients happy is key to helping them succeed through technology. Currently ATG are industry leading in our customer satisfaction, our satisfaction for 2020 was 99.7% where the industry average is 93% We take our users feedback very seriously. Its why our live score is published on our website. At ATG we have the mantra of Think Like a Customer, we can’t understand our customers if we don’t listen. Clients regularly comment on the speed of our response, the patience of our staff, the fact we communicate and keep you in the loop, our staff going above and beyond expectations. Our staff are all on skills and development plans which focus on improving customer service skills as well as technical skills - all resulting in high customer satisfaction! We hold both IASME Gold and Cyber Essentials Plus accreditation as part of our commitment to Cyber Security.