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Aswin Kumar Location
Texas, United States
Aswin Kumar Work
Executive Client Partner | Head of ServiceNow AI Platform Success @ (July 2025 - Present)
Global Head – ServiceNow Expert COE and Observability @ (March 2023 - June 2025)
Global Practice Leader – AIOps and ITOM Automation @ (November 2021 - February 2023)
Head of DevOps Automation Platform Solutions @ (November 2017 - October 2021)
Senior Automation Expert - Digital Practice @ (March 2017 - October 2017)
AVP and Head of Automation @ (April 2015 - February 2017)
Principal - Automation Consulting @ (October 2011 - March 2015)
Lead - Service Automation Consulting @ (December 2008 - September 2011)
Program Lead, Automation Products @ (January 2005 - November 2008)
Product Engineering Lead - Global Trade Automation @ (April 2000 - December 2004)
Aswin Kumar Education
XLRI Jamshedpur
Post Graduate in Business Management (General Management)
2004-2005
Nagpur University
Bachelor of Engineering (B.E.) (CAD / CAM / Robotics, .)
1995-1999
St. Mary's English High School, Jamshedpur
CBSE (New Delhi, Science)
1988-1995
Aswin Kumar Skills
AIOps
APM
Agentic AI
Agile Methodologies
Artificial Intelligence (AI)
Business Process Improvement
CRM
Change Management
Cloud Computing
Consulting
Customer Relationship Management (CRM)
Customer Success
Enterprise Software
Governance
IT Service Management
IT Strategy
ITOM
ITSM
Leadership
Management
Observability
Outsourcing
Pre-sales
Problem Solving
Product Management
Product Marketing
Program Management
SDLC
ServiceNow
ServiceNow AI
Site Reliability Engineering
Software Development Life Cycle (SDLC)
Stakeholder Management
Strategic Alliances
Strategy
Six Sigma
Customer Relationship Management Crm
Cross Functional Team
Data Center
Infrastructure
ITIL
COBIT
Platform
Hp Bto
Itsm Automation
Process Improvement
DevOps
Service now.com
IT Operations
Marketing
Service Management
SaaS
IT Governance
Software Development
Pre Sales
Software Development Life Cycle Sdlc
Automation
Software Development Life Cycle
Customer Relationship Management
Aswin Kumar Summary
Aswin Kumar, based in Texas, United States, is currently a Executive Client Partner | Head of ServiceNow AI Platform Success at Infosys. Aswin Kumar brings experience from previous roles at Infosys and McKinsey & Company. Aswin Kumar holds a 2004 - 2005 Post Graduate in Business Management in General Management @ XLRI Jamshedpur. With a robust skill set that includes AIOps, APM, Agentic AI, Agile Methodologies, Artificial Intelligence (AI) and more. Aswin Kumar has 3 emails and 2 mobile phone numbers on RocketReach.
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