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Astrid H Location
Los Angeles, CA, US
Astrid H Work
Customer Support BPO Vendor Manager @ (March 2017 - Present)
Call Center Customer Support Supervisor @ (May 2015 - March 2017)
Call Center Supervisor- Customer Service and Tech Support @ (January 2005 - January 2014)
Astrid H Education
El Camino College
Associate's Degree (Psychology)
1995-1997
Strayer University
Business Administration and Management (General)
2011
Astrid H Skills
Call Centers
Coaching
Coordinating Schedules
Customer Experience
Customer Service Management
Employee Engagement
Employee Management
Employee Training
Hiring
I3
IEX Total View
Leadership
Leave of Absence Management
NetSuite
Performance Management
Presentation Skills
Sickness Absence Management
Strategic Planning
Team Building
Teamwork
Technical Support
Time Management
Astrid H Summary
Astrid H, based in Los Angeles, CA, US, is currently a Customer Support BPO Vendor Manager at Spireon. Astrid H brings experience from previous roles at Spireon and Verizon Wireless. Astrid H holds a 1995 - 1997 Associate's Degree in Psychology @ El Camino College. With a robust skill set that includes Call Centers, Coaching, Coordinating Schedules, Customer Experience, Customer Service Management and more. Astrid H has 1 mobile phone numbers on RocketReach.
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