Asti Utami Email
Room Division Manager @ The Luxton
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Asti Utami Location
- West Java, Indonesia
Asti Utami Work
- Room Division Manager @ (January 2022 - Present)
- Front Office Manager @ (May 2016 - December 2021)
- Executive Secretary @ (May 2015 - May 2016)
- Front Office Manager @ (January 2013 - August 2014)
- Assistant Front Office Manager @ (March 2012 - January 2013)
- Guest Relation Coordinator @ (January 2011 - March 2012)
- Front Desk Supervisor @ (August 2010 - January 2011)
- Front Desk Assistant @ (December 2008 - August 2010)
- Front Desk Assistant @ (October 2006 - February 2008)
- Front Office Trainee @ (January 2005 - June 2005)
- F and B Service @ (August 2003 - January 2004)
Asti Utami Education
- Sekolah Tinggi Pariwisata Bandung (NHI)
Diploma IV (Hotel Administration)
2002-2006
Asti Utami Skills
- Business
- Activities of Daily Living
- Microsoft Outlook
- Team Management
- Handel
- Office Managers
- Negotiation
- Cross-Selling
- Multitasking
- Upselling
- Booking Systems
- MICROS
- Skilled Multi-tasker
- Interpersonal Communication
- Conflict Resolution
- Chargebacks
- Easily Adaptable
- Attention to Detail
- Operating Manuals
- Liaison Between Departments
- Cash Handling
- Training
- Guest Experience
- Complaint Management
- Disciplinary Action
- E-Commerce
- Hotel Management
- Customer Relationship Management (CRM)
- Team Leadership
- Resource Planning
- Team Building
- Concierge Services
- Planning Budgeting & Forecasting
- Ticket Sales
- English
- Cashiering
- Training Plans
- Training Management
- Forecasting
- Coordination Skills
- Sensitive Issues
- Job Satisfaction
- Debit Cards
- Check-in
- Payroll Administration
- Laundry
- Interviewing
- Coaching
- Business Communications
- Recovery Strategies
- VIP
- Recognition Programs
- Emergency Situations
- Teamwork
- Phone Etiquette
- Organization Skills
- Luxury
- Communication
- Guest Services
- Switchboard
- Executive Office Administration
- Guest Satisfaction
- Guest Relations
- Customer Satisfaction
- Emergency Procedures
- Guest Service
- Business Strategy
- Customer-Focused Service
- Annual Budgeting
- Service Standards
- Rooms Division
- Rooms Division Management
- Problem Solving
- Administrative Assistance
- Food and Beverage Operations
- Meeting Planning
- Operations Management
- Customer Service
- Guest Recovery
- Corporate Social Responsibility
- Service Focused
- Leadership
- Opera
- Reservations
- Opening Hotels
- Office Administration
- Front Office Operations
- Budgeting
- Receptionist Duties
- Hospitality
- Administration
- Personal Assistance
- Meeting Scheduling
- Expense Reports
- Managing Meetings
- Executive Support
Asti Utami Summary
- Asti Utami, based in West Java, Indonesia, is currently a Room Division Manager at The Luxton. Asti Utami brings experience from previous roles at The Luxton and Dafam Hotel Management. Asti Utami holds a 2002 - 2006 Diploma IV in Hotel Administration @ Sekolah Tinggi Pariwisata Bandung (NHI). With a robust skill set that includes Business, Activities of Daily Living, Microsoft Outlook, Team Management, Handel and more. Asti Utami has 1 emails on RocketReach.
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