AskSpot.io Information

AskSpot is an AI chat and search assistant for online stores - the best seller on the shop floor, now in every conversation. It sits on the store’s website and answers what shoppers ask before they buy: which product fits, is it compatible, what’s the difference between these two, when will it arrive. Answers come from the store’s own catalogue and policies. It recommends products, handles order questions, and hands complex cases to the store’s customer service team. So far AskSpot has handled over 240,000 shopper conversations across 15 e-commerce categories, for retailers including Morele.net, Senetic, EZ Living Furniture, Militaria.pl, PHH Group, Carmager and moderno.dk. Built in Kraków. Case studies: askspot.io/case-studies/