Ask Velma Information

Ask Velma places trained virtual assistants with healthcare practices across the United States. Founded by a practicing physician who spent years watching good clinical teams buried under prior authorizations, scheduling, and inbox volume that had nothing to do with patient care. AskVelma exists to solve that problem. We recruit, screen, and train experienced virtual assistants in the Philippines, then match them to practices by workflow, specialty, and working style. Candidates complete HIPAA and EHR fundamentals before placement. FOR HEALTHCARE PRACTICES Common support areas: phone and front desk coverage, scheduling and patient recall, insurance verification, prior authorizations, patient follow-up, inbox and referral management, billing support, EHR data entry and chart prep. Why practices work with us: Physician-founded. The workflows were designed by someone who has run them. Healthcare-specific. We do not place generalist assistants and hope it works out. Trained before day one. No practice should pay to teach someone what HIPAA is. Transparent. You know who you are working with, what it costs, and what they do. Delegation is not abdication. It is leadership with fewer late nights. Practices: reach out through our website. FOR VIRTUAL ASSISTANTS We work with experienced Philippine-based professionals who want steady, long-term placements with US healthcare practices instead of gig work. What we look for: healthcare or medical BPO background, EHR familiarity, clear written and spoken English, a professional home workspace with reliable internet and power backup, and the discipline to work independently. What you get: a company that trains before it places, real support from our team, and clients who treat you as part of how their practice runs. All placements are independent contractor engagements. Follow this page. We post open placement opportunities here first.