Ashraf Osman Email & Phone Number
IT Service Desk Manager @ Core42
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Ashraf Osman Location
- Dubai, AE
Ashraf Osman Work
- IT Service Desk Manager @ (May 2016 - Present)
- IT Service Desk Team Lead @ (May 2012 - May 2016)
- IT Service Desk coordinator and Remote desktop support agent @ (November 2010 - May 2012)
- IT Support Engineer @ (December 2009 - November 2010)
- Teaching Faculty @ (August 2007 - June 2009)
Ashraf Osman Education
- Cardiff Metropolitan University
Master of Business Administration - MBA
2021 - Sikkim Manipal University of Health and Technological Sciences
Bachelors (Applied Information Technology)
2008 - APTECH Computer Education
Advanced Diploma; MCSE; Computer Maintenance certificate (Software Engineering)
2007 - al-Najah private school
IGCSE O- Level certificate
Ashraf Osman Skills
- Active Directory
- Blackberry Enterprise Server
- Cisco Call Manager
- DHCP
- Data Analysis
- HP Service Manager
- IT Management
- IT Operations
- IT Service Management
- ITIL
- ITIL Certified
- ITIL Process
- ITIL v3 Foundations Certified
- Incident Management
- Microsoft Exchange
- Microsoft Power BI
- Office 365
- Remote Desktop
- SCCM
- SLA
- Service Desk Management
- Team Leadership
- Team Management
- Technical Support
- Technology Management
- Training
- Troubleshooting
- Windows 7
- Windows 8
- Windows 8.1
- Windows Server
Ashraf Osman Summary
- Ashraf Osman, based in Dubai, AE, is currently a IT Service Desk Manager at Core42. Ashraf Osman brings experience from previous roles at Core42, Gulf Data International and Aptech Computer Education. Ashraf Osman holds a Master of Business Administration - MBA @ Cardiff Metropolitan University. With a robust skill set that includes Active Directory, Blackberry Enterprise Server, Cisco Call Manager, DHCP, Data Analysis and more. Ashraf Osman has 1 emails and 2 mobile phone numbers on RocketReach.
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