Ashraf Omran Email & Phone Number
Service Delivery and Vendor Operations Manager @ Vodafone
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Ashraf Omran Location
- Egypt
Ashraf Omran Work
- 2014 -now Service Delivery and Vendor Operations Manager @
- 2010 -2014 Associate Manager – Customer Care (Premium Accounts) @
- 2008 -2010 E2E Billing and Credit Management Associate Manager @
- 2006 -2008 Contact Center Operations Support Associate Manager @
- 2005 -2006 Customer Care Team Lead @
- 2005 -2005 Fraud Prevention and Credit Management Analyst @
- 2000 -2005 Life Cycle Advisor – Customer Operations @
- 1996 -2000 Sales Executive – Key Accounts and Business Development @ Egyptian Group for Construction and Development
- 1994 -1996 Sales Executive – Customer Relations and Dealer Management @ International Trading & Engineering Corp. for imports & exports (ITECO)
Ashraf Omran Education
- Cairo University
Bachelor of Arts (Major)
- The American University in Cairo
Human Resource Management Diploma (Major)
Ashraf Omran Skills
- Leadership
- Customer Experience
- Customer Relationship Management Crm
- Team Building
- Sales Process
- Call Center
- VoIP
- Account Management
- Sales
- Customer Retention
- Forecasting
- Customer Satisfaction
- Sales Operations
- Telecommunications
- Business Development
- Business Analysis
- Vendor Management
- Team Management
- Team Leadership
- Software Documentation
- Process Improvement
- Quality Assurance
- VAS
- Strategy
- Sales Management
- GSM
- Business Planning
- Operations Management
- Contact Centers
- Managed Services
- Marketing
- New Business Development
- Training
- Product Management
- Customer Service
- Business Intelligence
- Project Planning
- Management
- Teamwork
- Project Management
- Outsourcing
- Marketing Strategy
- Mobile Devices
- Service Delivery
- Call Centers
- CRM
- Analysis
- Performance Management
- Customer Relationship Management
Ashraf Omran Summary
- Ashraf Omran, based in Egypt, is currently a Service Delivery and Vendor Operations Manager at Vodafone. Ashraf Omran brings experience from previous roles at Vodafone. Ashraf Omran holds a Bachelor of Arts in Major @ Cairo University. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, Team Building, Sales Process and more. Ashraf Omran has 2 emails on RocketReach.
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