Ashraf Kasim Email
Director, Business Performance @ Collateral Management Solutions
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Ashraf Kasim Location
- Toronto, ON, CA
Ashraf Kasim Work
- Director, Business Performance @ (August 2024 - Present)
- Senior Manager, Business Performance, CMS @ (June 2024 - October 2024)
- Senior Manager, Business Performance, CMS @ (August 2018 - June 2024)
- Senior Manager, Business Performance Management @ (October 2017 - July 2018)
- Business Analyst, Business Management, Lending @ (October 2015 - October 2017)
- Business Analyst, Operations, Collateral Management Solutions @ (February 2012 - October 2015)
- Scheduling Analyst @ (April 2011 - February 2012)
- Lead Workforce Analyst @ (July 2008 - April 2011)
- Assistant Manager @ (September 1999 - August 2007)
- Real-Time Analyst @ (February 2005 - July 2007)
- Cheque Advisor @ (October 2003 - February 2005)
Ashraf Kasim Education
- University of Toronto Scarborough
Certificate (Business Analysis)
2015-2016 - Seneca Polytechnic
Diploma (Marketing)
1999-2005
Ashraf Kasim Skills
- Call Center
- Workforce Management
- Business Analysis
- Data Analysis
- Change Management
- Call Centers
- Customer Experience
- Outsourcing
- Team Building
- Performance Management
- Forecasting
- Process Improvement
- Visio
- Operations Management
- Team Management
- Team Leadership
- ITIL
- Strategic Planning
- Service Delivery
- Quality Assurance
- Business Process Improvement
- Project Planning
- Contact Centers
- Sales
- Business Development
- Microsoft Office
- Business Process
- Management
Ashraf Kasim Summary
- Ashraf Kasim, based in Toronto, ON, CA, is currently a Director, Business Performance at Collateral Management Solutions. Ashraf Kasim brings experience from previous roles at Collateral Management Solutions, Teranet Inc. and Finastra. Ashraf Kasim holds a 2015 - 2016 Certificate in Business Analysis @ University of Toronto Scarborough. With a robust skill set that includes Call Center, Workforce Management, Business Analysis, Data Analysis, Change Management and more. Ashraf Kasim has 1 emails on RocketReach.
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