Remedy Technical Consultant @ CyberMAK Information Systems (January 1999 - January 2001)
System and Network Administrator @ ORASCOM Construction Ind. (OCI) (January 1998 - January 1999)
IT Technical Support Manager and Developer @ MetalSoft (January 1993 - January 1996)
Ashraf Kamal Education
Mansoura University
Bachelor of Electric Engineering (Bachelor of Electric Engineering)
1990-1996
Mansoura Military High School
Ashraf Kamal Skills
IT Service Management
ITIL
Integration
BMC Remedy
Service Desk
IT Management
Pre-sales
Problem Management
Solution Architecture
Solutions Marketing
IT Operations
Technical Support
IT Asset Management
Configuration Management
Troubleshooting
Service Management
Networking
Virtualization
Change Management
Cloud Computing
Release Management
Servers
Business Process
Incident Management
CMDB
Service Delivery
Network Administration
System Administration
SLA
Active Directory
Windows Server
ITIL Certified
Service Lifecycle Management
Disaster Recovery
Service Level Agreements Sla
Pre Sales
Service Level Agreements
Ashraf Kamal Summary
Ashraf Kamal, based in Riyadh Province, Saudi Arabia, is currently a Cloud Implementation and Migration Manager at Accenture Middle East. Ashraf Kamal brings experience from previous roles at MIS - Al Moammar Information Systems Co., MIS, Freelance Contractor and CyberMAK. Ashraf Kamal holds a 1990 - 1996 Bachelor of Electric Engineering in Bachelor of Electric Engineering @ Mansoura University. With a robust skill set that includes IT Service Management, ITIL, Integration, BMC Remedy, Service Desk and more. Ashraf Kamal has 3 emails and 4 mobile phone numbers on RocketReach.
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