Chief Operating Officer @ (January 2024 - February 2025)
Head of Operations @ (May 2022 - February 2024)
Operations Manager @ (March 2017 - May 2022)
Contact Center Manager @ (December 2013 - March 2017)
Senior Team Leader @ (July 2010 - December 2013)
Team Leader @ (October 2009 - July 2010)
Advisor @ (October 2007 - October 2009)
Ashley M. Education
The University of Edinburgh
Master of Arts (M.A.) (Psychology)
2003-2007
Ashley M. Skills
Authentic Communication
Business Strategy
Call Centers
Coaching
Contact Centers
Customer Satisfaction
Driving Results
Employee Engagement
Employee Management
Employee Relations
Hiring
Leadership
Leadership Development
Management
Mentoring
Operational Excellence and Accountability
Outsourcing
PCI DSS
Project Management
Strategic Leadership
Succession Planning
Ashley M. Summary
Ashley M., based in Arbroath, GB, is currently a Chief Executive Officer at The ESP Group. Ashley M. brings experience from previous roles at The ESP Group. Ashley M. holds a 2003 - 2007 Master of Arts (M.A.) in Psychology @ The University of Edinburgh. With a robust skill set that includes Authentic Communication , Business Strategy, Call Centers, Coaching, Contact Centers and more. Ashley M. has 1 emails on RocketReach.
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