Sales Consultant @ Liquor King DFW (January 2024 - July 2024)
Director of Customer Experience @ (April 2021 - October 2023)
Ops Excellence Director, Customer Service @ (December 2020 - April 2021)
Customer Service Manager @ (November 2019 - December 2020)
Sommelier and Consultant @ Abaco Wines and Wine Bar (December 2018 - January 2023)
Ashley Harrell Education
Howard University
Bachelor of Arts (Political Science)
Loyola Law School, Los Angeles
Juris Doctorate (approx. 30 hours completed)
Howard University
Bachelor of Arts (magna cum laude)
Ashley Harrell Skills
Wine Sales
Wine Education
Wine Pairing
Event Organizing
Analytical Skills
Operational Efficiency
System Monitoring
Presentations
Onboarding
Communication
Data Analytics
Relationship Development
Decision-Making
Client Relations
Business Relationship Management
Customer Engagement
Analytics
Escalations Management
Strategy Implementation
Team Management
Compensation
Salesforce Service Cloud
Employee Benefits
Skill Development
Termination of Employment
Customer Success
ClientSuccess
Early-stage Startups
Retail
Sales
Customer Service
Marketing
Inventory Management
Social Media
Luxury Goods
Visual Merchandising
Recruiting
Event Management
Brand Management
Project Management
Business Strategy
Strategic Planning
Trend Analysis
Budgets
Microsoft Office
Microsoft Word
Training
Leadership
Negotiation
Team Leadership
Contract Negotiation
Time Management
Customer Service Management
Leadership Development
Account Management
Action Plan Creation
B2C
Brand Storytelling
Build Strong Relationships
Business Acumen
Business Insights
Business Units
Business-to-Business (B2B)
C-Level
Client Services
Contact Center Management
Creative Problem Solving
Customer Advocacy
Customer Experience
Customer Experience Management
Customer Journey Mapping
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
DTC
Data Analysis
Data Review
E-Commerce
Growth Strategies
High-growth
Key Performance Indicators
Microsoft Excel
Microsoft PowerPoint
Net Promoter Score
Oral Communication
People Management
Presentation Skills
Product Adoption
Product Complaints
Program Management
Relationship Building
Salesforce.com
Skilled Multi-tasker
Software as a Service (SaaS)
Strategic Analysis
Strategic Communications
Strategic Leadership
Strategic Partnerships
Voice of the Customer
Team Building
Public Speaking
Media Relations
Event Planning
Sales Operations
Watches
Merchandising
Fundraising
Sales Management
Outlook
Jewelry
Facebook
Fashion
Social Networking
Community Outreach
Editing
Non Profits
Teamwork
Coaching
Marketing Communications
Research
Marketing Strategy
Organization
Ashley Harrell Summary
Ashley Harrell, based in Texas, United States, is currently a Senior Project Manager at Vizient, Inc. Ashley Harrell brings experience from previous roles at Total Wine & More, Liquor King DFW and REEF. Ashley Harrell holds a Bachelor of Arts in Political Science @ Howard University. With a robust skill set that includes Wine Sales, Wine Education, Wine Pairing, Event Organizing, Analytical Skills and more. Ashley Harrell has 3 emails and 3 mobile phone numbers on RocketReach.
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