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Ashley Brown Location
Atlanta, GA, US
Ashley Brown Work
Healthcare Advocate, Operations and Training Support @ (September 2024 - Present)
Customer Service Representative III, Behavioral Health @ (December 2021 - September 2024)
Adjudication Specialist @ (April 2021 - September 2021)
Customer Service Representative @ (April 2021 - July 2021)
Manufacturing Technician @ (February 2018 - November 2020)
Customer Order Management Representative @ (September 2017 - February 2018)
Administrative Assistant @ (March 2013 - June 2017)
Senior Switchboard Operator @ (February 2009 - January 2011)
Ashley Brown Education
St. Louis Community College
Business Administration (coursework)
2009-2010
Georgia Medical Institute
Dental Assistant (Dental Assisting/Assistant)
2003-2004
Ashley Brown Skills
Adjudication
Administration
Analytical Skills
Behavioral Health
Benefits & Eligibility
Business Analysis
Case Documentation
Case Management
Claims Handling
Communication
Compliance Management
Contact Centers
Cross-training
Customer Relationship Management (CRM)
Customer Service
Data Analysis
Data Entry
Detail oriented
Documentation
Eligibility
Empathy
HIPAA Awareness
Healthcare Operaton
Interpersonal Skills
Issue Resolution Management
Job Aid Development
Leadership
MES
Management
Member services
Microsoft Excel
Microsoft Office
Microsoft Word
New Hire Training
Organization Skills
Patience
PowerPoint
Problem Solving
Process Improvement Projects
Product Knowledge
Provider services
Public Speaking
Quality Assurance
Quality Inspection
SAP Products
SOP Development
Sales
ServiceNow
Skilled Multi-tasker
Standard Operating Procedure (SOP)
Strategic Planning
Stress Management
Teamwork
Time Management
Training and Development (HR)
Ashley Brown Summary
Ashley Brown, based in Atlanta, GA, US, is currently a Healthcare Advocate, Operations and Training Support at XO Health Inc.. Ashley Brown brings experience from previous roles at Elevance Health, Maximus and Alcon. Ashley Brown holds a 2009 - 2010 Business Administration in coursework @ St. Louis Community College. With a robust skill set that includes Adjudication, Administration, Analytical Skills, Behavioral Health, Benefits & Eligibility and more. Ashley Brown has 1 emails and 1 mobile phone numbers on RocketReach.
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