Ashleigh P. Email
Client Success Manager @ One Great Studio
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Ashleigh P. Location
- Portmore, St. Catherine Parish, JM
Ashleigh P. Work
- Client Success Manager @ (January 2025 - Present)
- Application Tester @ (July 2024 - April 2026)
- Quality Assurance Analyst @ (October 2023 - October 2024)
- Senior Technical Client Support Analyst @ (August 2022 - October 2023)
- Application Support Analyst @ (October 2021 - August 2022)
- Customer Service Officer @ (May 2020 - October 2021)
- Bank Teller @ (May 2018 - May 2020)
- Bank Teller @ (December 2015 - May 2018)
- Vault Teller @ (June 2013 - December 2015)
Ashleigh P. Education
- University of Technology, Jamaica
Bachelor of Science - BS (Information Technology)
2016-2020
Ashleigh P. Skills
- Account Management
- Analytical Skills
- Anti-Money Laundering
- Application Support
- Attention to Detail
- Auditing
- Bank Account Maintenance
- Banking Operations
- Business Analysis
- CRM Software
- Clerical Skills
- Client Services
- Communication
- Computer Literacy
- Confidentiality
- Conflict Resolution
- Customer Engagement
- Customer Experience
- Customer Interaction
- Customer Onboarding
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service Management
- Customer Service Representatives
- Customer Service Training
- Customer Support
- Customer-focused Service
- Debugging
- Decision-Making
- Defect Triage
- Digital Channels
- Documentation
- Enquiries
- FinTech
- Finance
- Functional Requirements
- Human Computer Interaction
- IT Service Management Tools
- Incident Management
- Interpersonal Skills
- Jira
- Key Performance Indicators
- Leadership
- Manual Testing
- Microsoft PowerPoint
- Microsoft Word
- Oral Communication
- Organization Skills
- Phone Etiquette
- Presentation Skills
- Problem Solving
- Professional Manner
- Project Management
- Quality Assurance Analysis
- Regression Testing
- Relationship Building
- Service Desk
- Skilled Multi-tasker
- Supervisory Skills
- Support Documentation
- Support Management
- Team Leadership
- Team Management
- Teamwork
- Technical Ability
- Technical Documentation
- Technical Support
- Test Data
- Test Execution
- Ticketing Systems
- User Acceptance Testing
- Written Communication
Ashleigh P. Summary
- Ashleigh P., based in Portmore, St. Catherine Parish, JM, is currently a Client Success Manager at One Great Studio. Ashleigh P. brings experience from previous roles at Sagicor Group Jamaica Limited, Alessa and Symptai Consulting Limited. Ashleigh P. holds a 2016 - 2020 Bachelor of Science - BS in Information Technology @ University of Technology, Jamaica. With a robust skill set that includes Account Management, Analytical Skills, Anti-Money Laundering, Application Support, Attention to Detail and more. Ashleigh P. has 1 emails on RocketReach.
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