Ashish Swami Email & Phone Number
Head Delivery and COE - Customer Experience Management - BFS @ Tata Consultancy Services
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Ashish Swami Location
- Gurugram, HR, IN
Ashish Swami Work
- Head Delivery and COE - Customer Experience Management - BFS @ (August 2022 - Present)
- Assistant Vice President @ (July 2021 - August 2022)
- Senior Manager - Digital Strategy and M and A integrations @ (January 2019 - July 2021)
- Senior Manager @ (March 2015 - January 2019)
- Group Manager @ (December 2007 - March 2015)
- Team Leader - Operations @ Convergys (July 2006 - December 2007)
- Team Leader - Operations @ (April 2005 - June 2006)
- Team Leader - Operations @ Vanguard Info Solutions Ltd (October 2003 - March 2005)
Ashish Swami Education
- Guru Gobind Singh Indraprastha University
B.S.S (Software)
2001-2005 - Green Fields School, New Delhi
B.S.E (Bachelor (Software Engineering)
1986-1999
Ashish Swami Skills
- BPO
- Customer Satisfaction
- CRM
- MIS
- Operations Management
- Six Sigma
- Service Delivery
- Process Improvement
- Management
- Outsourcing
- Telecommunications
- Sla
- Team Leadership
- Vendor Management
- Performance Management
- Soft Skills
- Team Management
- Leadership
- Customer Relationship Management Crm
- Compliance
- Operations
- Customer Relationship Management
Ashish Swami Summary
- Ashish Swami, based in Gurugram, HR, IN, is currently a Head Delivery and COE - Customer Experience Management - BFS at Tata Consultancy Services. Ashish Swami brings experience from previous roles at Genpact and WNS Global Services. Ashish Swami holds a 2001 - 2005 B.S.S in Software @ Guru Gobind Singh Indraprastha University. With a robust skill set that includes BPO, Customer Satisfaction, CRM, MIS, Operations Management and more. Ashish Swami has 3 emails and 1 mobile phone numbers on RocketReach.
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