Ashish Mathur Email & Phone Number
Career Coach @ Randstad
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Ashish Mathur Location
- Bengaluru, KA, IN
Ashish Mathur Work
- 2026 -now Career Coach @
- 2023 -now Founder and Lead Coach @
- 2022 -2023 Director of Operations and Customer Experience - at Tabby @
- 2017 -2022 Group Head of Customer Experience and Operations - Jumia @
- 2015 -2017 Director Customer Experience @ Flipkart
- 2011 -2015 Customer Experience and Service Partner Management Head @
- 2009 -2011 National Inbound Head - Customer Interface Experience @
- 2007 -2009 Contact Centre and Training Manager for IBM Daksh Kolkata @
- 2007 -2007 Assistant Manager - Customer Service Operations @
- 2006 -2007 Team Leader @
- 2004 -2006 Team Leader @
- 2001 -2004 Process Developer @
Ashish Mathur Education
- Columbia University - Columbia Business School
Marketing: Building and Managing a Customer Centric Organization (Marketing)
2017-2017 - Columbia University - Columbia Business School
Leadership: People (Teams & Organisations, Organizational Leadership)
2016-2016 - Kanpur University
Bachelor of Arts (B.A.) (English Literature (British and Commonwealth))
1999-2002 - Institute of Hotel Management
Bachelors degree in Hotel and Business Management
1998-2001 - St. Francis College
ICSE (Science)
1996-1998
Ashish Mathur Skills
- SLA
- Customer Experience
- Budgeting
- Partner Management
- Operational Strategy
- BPO
- Budgets
- Business Development
- CRM
- Call Center
- Call Centers
- Customer Satisfaction
- Leadership
- MIS
- Management
- Operations Management
- Outsourcing
- Process Improvement
- Program Management
- Sales
- Service Delivery
- Service Level Agreements
- Sourcing
- Strategy
- Team Management
- Telecommunications
- Training
- Transition Management
- Vendor Management
- Analysis
- Project Planning
- Customer Relationship Management (CRM)
- Business Process Outsourcing (BPO)
- Performance Management
- Business Analysis
- Business Strategy
- Team Leadership
- Management Information Systems (MIS)
- Employee Engagement
- Project Management
- Customer Service
- Recruiting
- Customer Retention
- Customer Relationship Management Crm
- Business Process Outsourcing Bpo
- Management Information Systems Mis
- Business Process Outsourcing
- Customer Relationship Management
- Management Information Systems
Ashish Mathur Summary
- Ashish Mathur, based in Bengaluru, KA, IN, is currently a Career Coach at Randstad. Ashish Mathur brings experience from previous roles at The360.Coach, Tabby, Jumia and Flipkart. Ashish Mathur holds a 2017 - 2017 Marketing: Building and Managing a Customer Centric Organization in Marketing @ Columbia University - Columbia Business School. With a robust skill set that includes SLA, Customer Experience, Budgeting, Partner Management, Operational Strategy and more. Ashish Mathur has 4 emails and 4 mobile phone numbers on RocketReach.
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