Ashish M. Email & Phone Number
Vice President Customer Experience @ Trajector Medical (Past)
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Ashish M. Location
- Alpharetta, GA, US
Ashish M. Work
- 2023 -2026 Vice President Customer Experience @
- 2022 -2023 Head of Digital Customer Operations @
- 2022 -2022 Vice President Customer Experience @
- 2021 -2022 Senior Director Global Client Experience @
- 2015 -2019 Director Client Experience @
- 2014 -2015 General Manager - Customer Sales and Operations @
- 2014 -2021 Senior Director client experience @
- 2011 -2013 Area Sales Manager @
- 2003 -2013 Finance Specialist @
- 2003 -2008 Senior Account Executive @
Ashish M. Education
- The University of Tulsa
Bachelor of Science - BS (Bachelor of Science, Business Administration and Management, General)
2001-2003
Ashish M. Skills
- Chatbots
- Strategic Initiatives
- Service Standards
- Digital Channels
- Service Desk
- Business Continuity
- Presentations
- Managing Offshore Teams
- Resource Allocation
- Technology Services
- Customer-Focused Service
- Customer Service Training
- Service Operations
- Organization Skills
- Cross-functional Collaborations
- Implementation Plans
- Post-Sales
- Team Performance
- Easily Adaptable
- Workflow Management
- Team Management
- Healthcare Management
- Mentoring
- Organic Growth
- Conflict Resolution
- Support Services
- Problem Solving
- Analytical Skills
- Global Teams
- Key Performance Indicators
- Escalations Management
- Patient Engagement
- Outreach Services
- Customer Satisfaction (CSAT)
- Customer Interaction
- B2B Software
- Software as a Service (SaaS)
- Change Management
- Global Client Management
- Global Cross-Functional Team Leadership
- Global Strategy
- Business-to-Business (B2B)
- Sales & Marketing Leadership
- Program Management
- Sales Operations
- Contact Center Operations
- Chat
- Business Process Outsourcing (BPO)
- Digital Strategy
- Customer Support
- Workforce Management
- Talent Management
- Global Operations
- Go-to-Market Strategy
- Salesforce.com
- IVR
- Contact Centers
- Leadership
- Management
- Strategic Planning
- Sales Management
- Operations Management
- Forecasting
- Performance Management
- Recruiting
- Marketing Strategy
- Customer Retention
- Customer Experience
- Business Development
- Strategy
- Business Transformation
- Experience Design
- Coaching
- Cross-functional Team Leadership
- Relationship Building
- Team Leadership
- Strategic Partnerships
- Customer Journey Mapping
- Voice of the Customer
- Call Flow Design
- Customer Success
Ashish M. Summary
- Ashish M., based in Alpharetta, GA, US, was previously a Vice President Customer Experience at Trajector Medical. Ashish M. brings experience from previous roles at Carputty, Altice USA, Honeywell and Cox Automotive Inc.. Ashish M. holds a 2001 - 2003 Bachelor of Science - BS in Bachelor of Science, Business Administration and Management, General @ The University of Tulsa. With a robust skill set that includes Chatbots, Strategic Initiatives, Service Standards, Digital Channels, Service Desk and more. Ashish M. has 1 emails and 2 mobile phone numbers on RocketReach.
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