Ashish Kochar Email & Phone Number
VP of Business Operations @ Heggerty
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Ashish Kochar Location
- Derwood, MD, US
Ashish Kochar Work
- VP of Business Operations @ (May 2025 - Present)
- Vice President, Provider Growth, Retention and Customer Support @ (September 2024 - May 2025)
- Vice President, Managed Services and Support @ (January 2022 - September 2024)
- Senior Director of Business Operations @ (July 2021 - January 2022)
- Director, Technology Support Services @ (January 2019 - July 2021)
- Sr. Manager, Tier I Support Services @ (January 2018 - December 2018)
- Manager, Technical Support Services @ (January 2017 - December 2017)
- Customer Success Advocate @ (June 2016 - January 2017)
- Account Manager @ (May 2014 - May 2016)
- Student Advisor and Project Management @ (November 2011 - May 2014)
Ashish Kochar Education
- University of Maryland Global Campus
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2010-2011 - University of Maryland
Bachelor of Arts (B.A.) (Anthropology)
2004-2008
Ashish Kochar Skills
- Analytical Skills
- Attention to Detail
- Budgets
- Business Administration
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Transformation
- Capacity Planning
- Contact Center Leadership
- Customer Engagement & Retention
- Customer Experience Strategist
- Customer Journey Mapping
- Customer Onboarding
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Data Analytics
- E-Learning
- Educational Technology
- Extensive SaaS Experience
- HTML
- Higher Education
- Key Performance Indicators
- Leadership
- Lean Six Sigma
- Management
- Mergers & Acquisitions (M&A)
- Microsoft Excel
- Onboarding
- Operational Change Management
- Operations Management
- P&L Optimization
- PowerPoint
- Process Improvement/Optimization
- Project Lifecycle Management
- Project Management
- Public Speaking
- Research
- Salesforce.com
- Service-Level Agreements (SLA)
- Strategic Planning
- Strategic Vendor Management
- Teaching
- Team Building & Motivation
- Team Leadership
- Team Performance
- Training
- Voice of Customer Steward
Ashish Kochar Summary
- Ashish Kochar, based in Derwood, MD, US, is currently a VP of Business Operations at Heggerty. Ashish Kochar brings experience from previous roles at Wonderschool and Teaching Strategies, LLC. Ashish Kochar holds a 2010 - 2011 Master of Business Administration (M.B.A.) in Business Administration and Management, General @ University of Maryland Global Campus. With a robust skill set that includes Analytical Skills, Attention to Detail, Budgets, Business Administration, Business Process Improvement and more. Ashish Kochar has 4 emails and 1 mobile phone numbers on RocketReach.
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