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Ashima Mathur Location
Bengaluru, KA, IN
Ashima Mathur Work
ServiceNow AI Lead | ITSM Transformation and Intelligent Automation @ (June 2026 - Present)
Service Management Practice Leader @ (October 2025 - May 2026)
Global User experience Manager @ (March 2019 - July 2025)
IT Service management @ (November 2015 - February 2019)
IT Analyst @ (November 2012 - November 2015)
Senior Specialist @ (August 2008 - November 2012)
Ashima Mathur Education
Central University of Rajasthan, Jaipur
International Business/Trade/Commerce
2005-2008
Ashima Mathur Skills
BMC Remedy
Global Cross-Functional Team Leadership
Governance, Risk Management, and Compliance (GRC)
IT Operations
IT Service Management
IT Strategy
ITIL
ITIL Process
ITIL Process Implementation
Incident Management
Operational Excellence
Pre-sales
Program Management
Project Management
Requirements Analysis
Service Assurance
Service Delivery
Sla
Strategic Planning
Team Management
Transition Management
Vendor Management
Ashima Mathur Summary
Ashima Mathur, based in Bengaluru, KA, IN, is currently a ServiceNow AI Lead | ITSM Transformation and Intelligent Automation at Thomson Reuters. Ashima Mathur brings experience from previous roles at Thomson Reuters, Flora Food Group, Unilever and Tata Consultancy Services. Ashima Mathur holds a 2005 - 2008 International Business/Trade/Commerce @ Central University of Rajasthan, Jaipur. With a robust skill set that includes BMC Remedy, Global Cross-Functional Team Leadership, Governance, Risk Management, and Compliance (GRC), IT Operations, IT Service Management and more. Ashima Mathur has 2 emails and 1 mobile phone numbers on RocketReach.
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