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Ashfak Ali Location
Derby, GB
Ashfak Ali Work
IT Support Analyst @ (November 2025 - Present)
IT Support Engineer @ (February 2025 - November 2025)
2nd Line IT Support Engineer @ (August 2023 - November 2025)
IT Desktop Support Engineer @ (August 2021 - May 2024)
IT Support Engineer @ (August 2019 - August 2021)
IT Service Desk Engineer @ (December 2017 - August 2019)
1st Line Support Analyst @ (April 2017 - December 2017)
IT Support Engineer @ (August 2015 - March 2017)
Ashfak Ali Skills
8x8
Active Directory
Android
Atlassian
Cisco Meraki
Computer Hardware
Computer Hardware Troubleshooting
Customer Experience
Customer Satisfaction
Customer Service
Customer Support
Deep Freeze
Distributed File System (DFS)
Dynamic Host Configuration Protocol (DHCP)
File Servers
Group Policy
Hardware Diagnostics
Hardware Installation
Hardware Support
Hikcentral
IFS
IT Hardware Support
Information Technology
Inventory Control
Inventory Management
Jamf
Lansweeper
Laptops
Microsoft Azure
Microsoft Exchange
Microsoft Intune
Microsoft Office
Microsoft Teams
Mimecast
Mitel
Network Troubleshooting
Office 365
Office 365 Administration
PDQ
Powershell
Print Management
Printer Support
Problem Solving
Project Management
Remote Troubleshooting
Remote User Support
Router Configuration
Server Administration
SharePoint
SharePoint Administration
Slack
Software Documentation
Software Installation
Software Troubleshooting
Stock Management
Stock Replenishment
Technical Support
VMware
Virtual Private Network (VPN)
Windows
Windows Server
Zebra
Zoom
Zscaler
iOS
Ashfak Ali Summary
Ashfak Ali, based in Derby, GB, is currently a IT Support Analyst at Methodist Homes MHA. Ashfak Ali brings experience from previous roles at Jupiter IT Solutions, Wren Kitchens and Heron Foods. With a robust skill set that includes 8x8, Active Directory, Android, Atlassian, Cisco Meraki and more.
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