Ashay Thakur Email

Senior Manager IT - India and APJ @ BMC Software

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Ashay Thakur Location

Pune, MH, IN

Ashay Thakur Work

Senior Manager IT - India and APJ @ (December 2021 - Present)
Manager - IT India and APAC @ (May 2019 - December 2021)
Principal Business Process Manager @ (May 2014 - May 2019)
Lead Customer Support Specialist @ (December 2006 - May 2014)
IT Executive @ (September 2005 - December 2006)
Sr. Engineer Customer Support @ (January 2004 - September 2005)
Hardware Network Engineer @ Sri Sai Computers (August 2001 - December 2003)

Ashay Thakur Education

IU International University of Applied Sciences
Master of Business Administration - MBA (Information Technology)
2022-2026
Sikkim Manipal University - Distance Education
Bachelor's degree (Computer Application)
2015-2017

Ashay Thakur Skills

2nd Line IT Support
AI Agents
AI MS Office
Analytical Capability
Analytical Skills
Artificial Intelligence (AI)
Artificial Intelligence for Business
Asset Management
Business Analysis
Business Process
Business Process Design
Business Process Improvement
Business Strategy
Change Management
ChatGPT
Cloud Computing
Computer Networking
Continuous Improvement
Corporate Finance
Corporate Governance
Crisis Management
Cross-functional Initiatives
Cross-functional Team Leadership
Customer Experience
Customer Satisfaction
Customer Service Management
Data Analysis
Desktop Support
Desktop Support Management
Digital Strategy
Digital Transformation
Disaster Recovery
Emotional Intelligence
End User Support
Endpoint Security
GPT-4
Generative AI
Generative AI Tools
IT Governance
IT Infrastructure Management
IT Leadership
IT Management
IT Operations
IT Procurement
IT Projects
IT Service Delivery
IT Service Management
IT Strategy
ITIL
ITIL Certified
ITIL Process Implementation
Incident Management
Information Security Management
Information Technology
Infrastructure Services
Innovation and Entrepreneurship
Interpersonal Communication
Interpersonal Leadership
Key Performance Indicators
Knowledge Management
LAN
Leadership
Major Incident Management
Microsoft Office
Mobile Devices
Open Innovation
Operational Activities
Operational Efficiency
Operational Excellence
Operations and Information Management
Organization Skills
PMP Certified
Performance Management
Personality Development
Problem Management
Process Transformation
Project Management
Request Management
Service Delivery
Service Delivery Management
Service Design
Service Desk Management
Service Operation
Service Transition
Servive Level Management
Standard Operating Procedure (SOP)
Team Management
Team Performance
Technical Services
Technical Support
Third Party Vendors
Troubleshooting
Vendor Relations
Virtual Desktop
Virtual Private Network (VPN)
Voice over IP (VoIP)
Windows
Windows 10
Windows Server
Windows XP

Ashay Thakur Summary

Ashay Thakur, based in Pune, MH, IN, is currently a Senior Manager IT - India and APJ at BMC Software. Ashay Thakur brings experience from previous roles at BMC Software and WNS Global Services. Ashay Thakur holds a 2022 - 2026 Master of Business Administration - MBA in Information Technology @ IU International University of Applied Sciences. With a robust skill set that includes 2nd Line IT Support, AI Agents, AI MS Office, Analytical Capability, Analytical Skills and more. Ashay Thakur has 1 emails on RocketReach.

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