8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
CloudCall helps recruitment and sales teams connect faster, smarter, and with more context, directly inside their CRM.
Our CRM-integrated voice and SMS platform unifies communication workflows, enhances data quality, and boosts team productivity without disrupting daily operations.
With CloudCall, users can:
• Power through outreach with click-to-call, power dialer, and voicemail drop
• Instantly capture key details with AI-powered call summaries and automatic CRM logging
• See rich caller context through screen pops and historical call summaries (AI Assist)
• Stay connected on the go via mobile and browser-based tools
• Unlock performance insights with call recordings, analytics, and live monitoring
Built for staffing and sales teams that need speed, visibility, and compliance—CloudCall o1 delivers modern communication architecture on a hyperscale global network.
In December 2015 Alteva merged with Momentum Telecom.
Momentum Telecom, a leading hosted VoIP, broadband services and unified communications provider, offers smart, customizable cloud solutions to direct subscribers and more than 400 partners nationwide. Momentum Telecom delivers superior quality products backed by a geo-redundant network with industry-leading uptime and best-in-business customer service. Headquartered in Birmingham, AL, Momentum Telecom has additional offices in Philadelphia, PA, Kennesaw, GA, Las Vegas, NV, Lexington, KY, Atlanta, GA, Cartersville, GA, Vancouver, Canada and Belarus.
To learn more about Momentum Telecom, please visit www.MomentumTelecom.com or call 1 877-258-3821..
You can also follow Momentum on Twitter @MomentumTelecom.
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