Asama Basharat Email
Information Technology Help Desk @ Verizon
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Asama Basharat Location
- Catonsville, MD, US
Asama Basharat Work
- Information Technology Help Desk @
- Information Technology Help Desk Analyst @ (November 2023 - Present)
- Information Technology Help Desk @ Health Concept LLC (July 2022 - Present)
- Information Technology Technician @ BCBS (October 2019 - April 2022)
- Help Desk Support Specialist @ TEKniki (May 2018 - August 2019)
Asama Basharat Skills
- Access to Information
- Adobe Photoshop
- Business Process Improvement
- Communication
- Conflict Resolution
- Customer Satisfaction
- Customer Service
- Data Privacy
- Data Privacy Awareness
- Data Security
- Desktop Computers
- Diplomacy
- Disaster Recovery
- Easily Adaptable
- Government Procurement
- Help Desk Support
- IT Asset Management
- IT Management
- IT Operations Management
- ITIL
- ITIL Service Operations
- Industry standards
- Internet Troubleshooting
- Knowledge Sharing
- Microsoft Applications
- Microsoft Exchange
- Microsoft Office
- Multi-task & Handle High-volume Workloads
- Oracle Responsys
- Organization Skills
- Prismic CMS
- Problem Solving
- Process Analysis
- Process Optimization (Manufacturing)
- Procurement Outsourcing
- Quality Assurance Standards
- Regulatory Standards
- Remote Desktop
- Remote Troubleshooting
- Risk Management Plans
- SQL
- Service Quality
- Stakeholder Engagement
- System Sales
- Teamwork
- Technical Support
- Technology Enhancements
- Tenacious Work Ethic
- Tier 2 Help Desk Support
- Time Management
- Troubleshooting
- Virtual Private Network (VPN)
Asama Basharat Summary
- Asama Basharat, based in Catonsville, MD, US, is currently a Information Technology Help Desk at Verizon. Asama Basharat brings experience from previous roles at AFT, Health Concept LLC, BCBS and TEKniki. With a robust skill set that includes Access to Information, Adobe Photoshop, Business Process Improvement, Communication, Conflict Resolution and more.
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