Arvind Tiwari Email & Phone Number
Head of Customer Experience @ Zed.uae
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Arvind Tiwari Location
- Gurugram, HR, IN
Arvind Tiwari Work
- Head of Customer Experience @ (October 2025 - Present)
- Customer Experience @ Zed @ (October 2025 - Present)
- General Manager @ (July 2024 - July 2025)
- Deputy General Manager @ (July 2022 - June 2024)
- Assistant General Manager @ (July 2020 - June 2022)
- Sr. Manager @ (July 2018 - June 2020)
- Manager @ (November 2016 - June 2018)
- Operations Manager @ Xquisite Technologies Pvt. Ltd (December 2014 - October 2016)
- Assistant Manager @ (December 2011 - December 2014)
- Team Manager @ (June 2011 - December 2011)
- Team Lead @ (April 2007 - June 2011)
Arvind Tiwari Education
- Sikkim Manipal University - Distance Education
Master of Business Administration (M.B.A.) (Operations Management and Supervision)
2010-2012 - Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Bachelor's Degree (EDUCATION)
2006-2009 - SVM Inter College
10+2
2003-2005
Arvind Tiwari Skills
- Analytical Skills
- BPO
- Business Process Improvement
- Communication
- Contact Center Management
- Contact Centers
- Customer Experience
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Support
- E-Commerce
- Generative AI
- Lead managment system
- Leadership
- Management
- Marketing
- Marketing Strategy
- Microsoft Excel
- Microsoft Office
- New Business Development
- Online Sales Management
- Operations Management
- People Management
- PowerPoint
- Process Engineering
- Project Management
- Recruiting
- Sales
- Sales Operations
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Team Management
- Telecommunications
- Video-commerce
Arvind Tiwari Summary
- Arvind Tiwari, based in Gurugram, HR, IN, is currently a Head of Customer Experience at Zed Mobility. Arvind Tiwari brings experience from previous roles at Al Ghurair and KocharTech. Arvind Tiwari holds a 2010 - 2012 Master of Business Administration (M.B.A.) in Operations Management and Supervision @ Sikkim Manipal University - Distance Education. With a robust skill set that includes Analytical Skills, BPO, Business Process Improvement, Communication, Contact Center Management and more. Arvind Tiwari has 1 emails and 1 mobile phone numbers on RocketReach.
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