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Arunima Deb Location
Silchar, AS, IN
Arunima Deb Work
2024 -now Operations Manager - Head of India @
2022 -2024 Process Lead @ AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED
2022 -2022 Team Lead Manager @
2021 -2022 Customer Service Team Lead @
2017 -2021 Assistant Manager Contact Center @
2014 -2017 Senior Associate @
Arunima Deb Education
Jain (Deemed-to-be University)
Master of Business Administration - MBA (Digital Marketing and E commerce)
2023-2025
NSHM Faculty of Engineering and Technology 2010-2014
Arunima Deb Skills
Google play
Team Management
Hire, coach and provide training to personnel to maintain high customer service standards.
Leading New Projects (Voice, Chat, email).
Monitor and improve ordering, telephone handling and other procedures
Evaluate performance with key metrics( KPA & KRA)
Prepare reports for different departments or upper management
Employee Engagement
Training
Sourcing
Customer Service
Account Management
Data Analysis
Requirements Analysis
Arunima Deb Summary
Arunima Deb, based in Silchar, AS, IN, is currently a Operations Manager - Head of India at Tooth Club. Arunima Deb brings experience from previous roles at AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED, Accenture, TaskUs and Teleperformance. Arunima Deb holds a 2023 - 2025 Master of Business Administration - MBA in Digital Marketing and E commerce @ Jain (Deemed-to-be University). With a robust skill set that includes Google play, Team Management, Hire, coach and provide training to personnel to maintain high customer service standards., Leading New Projects (Voice, Chat, email)., Monitor and improve ordering, telephone handling and other procedures and more. Arunima Deb has 1 emails on RocketReach.
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