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Arun Sen Location
Kolkata, WB, IN
Arun Sen Work
IT Operations and Automation Lead @ (December 2022 - Present)
Technical Business Analyst – IT Operations and Service Management @ (November 2018 - November 2022)
Senior Process Executive – Technical IT Operations and Service Management @ (August 2014 - October 2018)
Process Executive – Technical IT Support and Service Management @ (November 2012 - February 2014)
Arun Sen Education
University of Calcutta
Bachelor of Commerce - BCom (Computer Science)
2009-2012
Calcutta Public School - India
Bachelor of Commerce - BCom (Computer Science)
1994-2009
Arun Sen Skills
Accounting
Bank Reconciliation
Body Language
Business
Business Analysis
Business Analytics
Business Communications
Business Development
Business Intelligence (BI)
Business Management
Business Planning
Business Process
Business Process Improvement
Business Process Outsourcing (BPO)
Business Relationship Management
Business Requirements
Business Strategy
Business Transformation
Business Writing
Business-to-Business (B2B)
Change Management frameworks with specialized training and development focus.
Cloud Administration
Cloud Storage
Cloud platforms
Computer Forensics
Computer Hardware
Computer Hardware Installation
Computer Hardware Troubleshooting
Computer Information Systems
Computer Networking
Computer Repair
Computer Science
Creative Writing
Customer Communication
Customer Relationship Management (CRM)
Customer Service
Cybersecurity
Cybersecurity Incident Management
Data Analysis
Data Modeling
Data Visualization
Database Development
Database Management System (DBMS)
Databases
Decision-Making
Emotional Intelligence
Enterprise Operations
Excellent Written and Verbal Communication skills.
Human Computer Interaction
IT Business Analysis
IT Management
IT Operations
IT Service Management
IT Systems Analysis and Troubleshooting capabilities.
ITIL Certified
ITIL Process
ITIL Service
ITIL Service Design
ITIL Service Operations
ITIL V4 certification
ITIL V4 certification.
In-depth knowledge of ITIL Foundation principles and Service Operations.
Information Technology Infrastructure
Interpersonal Communication
Microsoft Azure
Microsoft Excel
Microsoft PowerPoint
Networking
New Business Development
Office 365
Operating Systems
Presentation Design
Proven expertise in Process Improvement methodologies.
Quality Control Analysis and Assurance.
Remote Workshop Coordination and Facilitation expertise.
Software: Microsoft Office, Adobe Creative Suite, Salesforce
Spreadsheets
Storage Management
Storytelling
Strategic Planning
Windows 10
Writing
Financial Modeling
IEX
Hoovers
Arun Sen Summary
Arun Sen, based in Kolkata, WB, IN, is currently a IT Operations and Automation Lead at Capgemini Engineering. Arun Sen brings experience from previous roles at BT Group, Tata Consultancy Services and Wipro. Arun Sen holds a 2009 - 2012 Bachelor of Commerce - BCom in Computer Science @ University of Calcutta. With a robust skill set that includes Accounting, Bank Reconciliation, Body Language, Business, Business Analysis and more. Arun Sen has 2 emails and 1 mobile phone numbers on RocketReach.
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