High School Diploma (Information Systems Management)
2006-2010
Arul Nathan Skills
Windows
Customer Service
ServiceNow
Research
Social Media
Technical Support
Troubleshooting
Software Documentation
Printer Support
Computer Hardware Troubleshooting
ITIL
SLA
Computer Repair
Windows 7
Microsoft Word
PowerPoint
Active Directory
Remote Desktop
Microsoft Excel
Microsoft Office
Databases
Computer Hardware
SharePoint
Powershell
Adobe Acrobat XI
System Center Configuration Manager (SCCM)
Laptops
Public Speaking
Teamwork
Time Management
Management
Leadership
Problem Solving
Communication
English
Remote Troubleshooting
Password Resets
Active Directory Experience
Computer Applications: Microsoft Office Suite (Excel, Word, Power Point)
Others: Data Entry, Scanning (using large frame copiers)
BMC Remedy 9.4
Microsoft Windows 7 and 10, Microsoft Windows Server 2008 and 2012
Mange Engine
MacAfee Endpoint Encryption
Heat Ticketing
windows 7 migration
Bitlocker
ITS
Windows 10
Arul Nathan Summary
Arul Nathan, based in Laurel, MD, US, is currently a Window System Administrator II at Resource Management Concepts, Inc.. Arul Nathan brings experience from previous roles at ValidaTek, Inc., Integrated Computer Solutions. Inc. (ICS), The Judge Group and General Dynamics Information Technology. Arul Nathan holds a 2020 - 2023 Bachelor's degree in Computer Networks & Cyber Security @ University of Maryland Global Campus. With a robust skill set that includes Windows, Customer Service, ServiceNow, Research, Social Media and more. Arul Nathan has 4 emails and 3 mobile phone numbers on RocketReach.
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