Arturo Leon Email & Phone Number
Vice President of Retail Operations @ First Financial Federal Credit Union of Maryland
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Arturo Leon Location
- Washington, DC, US
Arturo Leon Work
- Vice President of Retail Operations @ (January 2026 - Present)
- Assistant Vice President - Member Experience Officer @ (April 2023 - January 2026)
- Strategic Advisor @ (September 2025 - Present)
- Manager, Resolution Team @ (July 2020 - March 2023)
- Assistant Manager, Resolution Team @ (April 2019 - July 2020)
- Assistant Manager, E-Mail Team @ (November 2016 - July 2020)
- Assistant Manager, Member Services @ (November 2016 - April 2019)
- Acting Manager, Contact Center @ (August 2017 - November 2017)
- Lending Call Group Representative @ (April 2016 - November 2016)
- Member Service Representative @ (October 2015 - April 2016)
- Publisher and Editor-in-Chief @ FreeRevolt (October 2014 - January 2019)
- Service Writer @ (July 2013 - February 2015)
- Educator @ Middle School (August 2007 - June 2013)
- Head Coach @ High School (August 2006 - June 2013)
Arturo Leon Education
- General Assembly
Certificate of Completion (Front-End Web Development)
2022-2022 - Notre Dame of Maryland University
Accelerated Certificate of Teaching (Leadership in Teaching)
2007-2011 - Penn State University
Bachelor of Arts (B.A.) (Psychology & History)
2002-2006
Arturo Leon Skills
- Operational Efficiency
- Strategic Planning
- Strategic Leadership
- Membership Growth
- Change Management
- Retention Strategies
- Branch Banking Operations
- User Experience (UX)
- Risk Management
- Relationship Building
- Negotiation
- Operational Excellence
- Team Management
- Communication
- Coaching
- Customer Retention
- Organizational Leadership
- Conflict Resolution
- Member Relations
- Employee Engagement
- Staff Development
- Support Services
- Financial Regulation
- Finance
- Leadership
- Team Building
- Social Media
- Writing
- Microsoft Office
- Data Analysis
- Public Speaking
- Customer Service
- Customer Relations
- NMLS
- Loan Origination
- Sales
- Home Equity Loans
- Residential Mortgages
- People Skills
- Foresight
- Leading Meetings
- Learning New Software
- Podcasting
- Speech Writing
- Research
- Sports Coaching
- Running
- Lesson Planning
- American History
- Civic Engagement
- Educational Psychology
- Classroom Management
- Classroom Instruction
- Classroom Assessment
- Teaching
- Microsoft Excel
- Web Content
- Professional Phone Skills
- Back Office Operations
- Cross-functional Team Leadership
- Executive Leadership
- Management
- Operational Strategy
- Retail Operations
- Logistics
- PowerPoint
- Listening to customers
- Home Equity Lines of Credit
- Consumer Lending
- Credit Cards
- Organization
- Learning Quickly
- Office Administration
- Self-starter
- Data Entry
- Marine Industry
- Event Planning
- QuickBooks
- Editing
- Lacrosse
- Self Starter
- One To One Marketing
Arturo Leon Summary
- Arturo Leon, based in Washington, DC, US, is currently a Vice President of Retail Operations at First Financial Federal Credit Union of Maryland. Arturo Leon brings experience from previous roles at First Financial Federal Credit Union of Maryland, Glide and S3 Shared Service Solutions, LLC. Arturo Leon holds a 2022 - 2022 Certificate of Completion in Front-End Web Development @ General Assembly. With a robust skill set that includes Operational Efficiency, Strategic Planning, Strategic Leadership, Membership Growth, Change Management and more. Arturo Leon has 2 emails and 1 mobile phone numbers on RocketReach.
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