Arthur R Email & Phone Number
Senior Systems Engineer @ LexisNexis Risk Solutions
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Arthur R Location
- Atlanta, GA, US
Arthur R Work
- Senior Systems Engineer @ (May 2021 - Present)
- Telecommunications Engineer @ (June 2017 - May 2021)
- Senior Customer Success Manager @ (September 2007 - December 2016)
- Collections Supervisor @ (March 2005 - August 2007)
- Telecommunications Billing Analyst @ (July 2002 - February 2005)
Arthur R Education
- Georgia Institute of Technology
(Project Management)
2017-2017 - Ozark Technical Community College
(General Studies)
1998-1998 - Missouri State University
(Marketing, Advertising)
1993-1998 - Grandview Senior High School 1990-1993
Arthur R Skills
- Account Management
- Avaya AES
- Avaya Communication Manager
- Avaya Site Administration (ASA)
- Billing Analysis & Resolution
- Business Development
- Business Process Improvement
- Call Centers
- Change Management
- Client Relationship Management
- Cloud Computing
- Contract Negotiation
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success Manager
- Enterprise Asset Management
- Excellent oral, written, and interpersonal communications skil
- Fast-Paced Environment
- Genesys
- Genesys Cloud
- Genesys PureEngage
- Information Technology
- Leadership
- MPLS, VoIP, QoS, Multicast
- Management
- Mobile Devices
- Network Performance Tools and Systems
- Problem Management
- Process Improvement
- Proficient in Microsoft Office applications
- Project Implementation
- Project Management
- Sales
- Strong leadership and decision making skills
- Supervisory
- Telecom Expense Management
- Telecom industry terminology or technology
- Telecommunications
- Telecommunications Analyst
- Tier 1 Windows Help Desk Support
- Troubleshooting
- User Acceptance Testing
- Vendor Management
- Verint Workforce Management
- Virtualization
- Workforce Management
Arthur R Summary
- Arthur R, based in Atlanta, GA, US, is currently a Senior Systems Engineer at LexisNexis Risk Solutions. Arthur R brings experience from previous roles at Equifax and AT&T. Arthur R holds a 2017 - 2017 Georgia Institute of Technology. With a robust skill set that includes Account Management, Avaya AES, Avaya Communication Manager, Avaya Site Administration (ASA), Billing Analysis & Resolution and more. Arthur R has 7 emails and 4 mobile phone numbers on RocketReach.
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